Cambridge Dental Group's Online Review Report Card
3.7
Average Star Rating
101
Total Reviews
14
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
The Cambridge Dental Group received 75% positive reviews, with patients frequently praising the professionalism, friendliness, and efficiency of the staff. However, there were 25% negative reviews, primarily criticizing billing issues, unnecessary dental work, and lack of communication. Overall, the group is appreciated for its patient-focused care but needs to improve transparency and avoid unnecessary procedures.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Cambridge Dental Group's Reviews
Love my Dental Team! Dr Nahm and Karen (Hygienist)...They are thorough, attentive and caring! The front desk personnel are always pleasant and willing to assist with/ solve/resolve any issues.Overall a great Dental group !!
Reviewed On Google
I have been visiting CDG Inman for 5 years now and am consistently impressed with their kindness and professionalism. I am someone who gets stressed out by the prospect of a dentist visit, and their office has a gentle, welcoming vibe that helps me relax. I have always received efficient and effective treatment and clear communication, especially around pricing - I have come to them without insurance, and they were very understanding in working with me. You can tell they an organization of real humans who really care about their patients. I would strongly recommend them to anyone looking for a dentist in the area.
Reviewed On Google
Great experience. Office is clean and staff are nice!
Reviewed On Google
If you ever owe them money because your dental insurance didn’t cover the full cost of your services - please be wary! I just received a charge of $91 (that truthfully, I had owed them for several months) but it was still an unauthorized charge and has since overdrafted me $160 due to overdraft fees and automatic bill payments that couldn’t post. I was given no warning of when this payment would post from them, which seems highly inconsiderate to folks who live paycheck to paycheck such as myself. I was on PFML and not working for several months because I was sick — I didn’t have an extra $100 lying around. I told them this when I had to cancel my follow up appointment due to lack of funds. If collecting that $91 was so important, I would’ve rather them sent it to collections instead of making a random unauthorized charge when they felt convenient for them. When called to ask about the charges, they told me it was perfectly fine and reasonable for them to continue with the unauthorized charge because it’s their company policy that after sending 3 requests for payment, it’s totally acceptable to send someone into financial distress. Those 3 requests were sent to my spam email, by the way, and I was never notified via a phone call or voicemail that there was an outstanding balance. Amazing business practice, honestly!
Reviewed On Google
CDG really takes care of their patients. I appreciate being able to receive the support and care I need in person or via text. A colleague recommended CDG to me and I recommend them to you.
Reviewed On Google
Dr. Kim is amazing!! She was very thorough and professional. She took the time to explain the after care to me, which is really important after surgery. This is by far the best dentist office I’ve ever been to! The wisdom teeth removal was so quick and painless. The filings were done so efficiently as well, I was in and out within the hour :)
Reviewed On Google
Very great experience!
Reviewed On Google
Kind service
Reviewed On Google
Great place for dental cleanings! Very friendly and flexible for appointments.
Reviewed On Google
My experiences with Cambridge Dental Group have been nothing short of excellent! The front desk staff consistently provide helpful and timely assistance, and the doctors are open and honest. This level of service is exactly what I hope for in a dental visit. Thank you!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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