The Braces Place's Online Review Report Card
The Braces Place - Lowell
4.8
Average Star Rating
416
Total Reviews
16
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Review Summary
The Braces Place of Lowell received 77% positive reviews, with patients frequently praising the staff's friendliness, professionalism, and excellent results. However, 23% negative reviews were noted, primarily criticizing rude customer service, scheduling issues, and subpar orthodontic work. Overall, the practice is valued for its patient care, though service improvements are needed.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of The Braces Place's Reviews
The employees here maintain a positive attitude throughout the day. The customer service could be better here though. Sitting here for thirty minutes after the prescribed time.
I’ve went to this orthodontist for around 6 years and throughout the years they have been amazing the whole way. I would definitely recommend to go here !!
10/25/2024 : If I was able to put no stars I would. Very rude workers , rushing me to fill out papers and with attitude.
The staff of doctors and assistants were excellent and explained everything fully. Michael's teeth came came out looking beautiful. Everything was explained to us every step of the way. The receptionist and office staff were so helpful in taking care of us and explaining things. Excellent service and excellent results. Very happy with the results of my son's teeth. Highly recommend braces place of Lowell.
Amazing experience at Braces place Lowell! The team is friendly, professional, and made the whole process smooth. Clean office, on-time appointments, and great results. Highly recommend for anyone considering braces!
My braces came off today and the overall aspect is fantastic!
My teeth are so straight and amazing after having my transformation on my teeth. Thank you guys so much I love the result
Felt right at home every visit!
Amazing
Over the past 4 years i have the most funnist experiance that I will get only once in my life so im glad and proud to say thank you to all the nurses and docter for doing the checkups and making sure that my teeth are better then 4 years ago-Anthony Pareja
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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