Comfort Keepers's Online Review Report Card
Comfort Keepers - Frederick
3.0
Average Star Rating
279
Total Reviews
4
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Comfort Keepers garnered 60.8% positive reviews, with patients commending the compassion, professionalism, and reliable services. However, 39.2% of the feedback was negative, primarily citing unprofessional management, inconsistencies in care, and poor communication. Overall, Comfort Keepers is praised for its quality care, yet it needs better organizational oversight.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
List of Comfort Keepers's Reviews
Seeing how my comment was deleted. I'll leave a review. To say my husband a Viet Nam combat Veteran care provided by comfort keepers Tiffin/Lima Ohio office managed by Denise was subpar to say the least. Our privacy HIPAA was violated and the same aide asked my husband to get her nails done. The VA nurse witnessed her talking about other clients devolging personal information. We asked for her not to come back management sent her back twice. Making us uncomfortable in our own home. No calls No shows. Lack of care. Lying about completing daily tasks. One aide left and didn't tell my son when we were on vacation. Leaving my husband with dementia unattended multiple times. I have video and pictures. I brought these issues to the supervisor Denise she did not care. Instead because I advocate for my disabled husband they called it disrespectful and stopped his care abruptly. I never once used foul language. They didn't like my tone the same way I didn’t like how rude and condescending they are and expect me to kiss their behinds to do the job they are paid to do. I can't speak for the other offices but the NWO Tiffin/Lima is definitely not an agency that I would in good conscious recommend. I DO NOT RECOMMEND it won't let me change it
Reviewed On Facebook
I have had a very good experiences working with Comfort Keepers. They keep you informed of changes and the caregivers have adapted to my mother nicely. The administration has done an excellent job working with her long term care.
Reviewed On Google
employee, Kelly ulmer thinks inmates should be murdered in Pittsburgh jails. she thinks its funny that an innocent person died in jail. murdered before trial. she is employed as a caregiver for you. she is a stain on your business and should be terminated with cause. disgraceful comments on wpxi Facebook post.
Reviewed On Facebook
Many thanks to the team at Comfort Keepers for taking such good care of my mom. We really appreciated the kindness and professionalism of the caregivers, and the staff were always easy to reach whenever we had a question about her care. Highly recommend!
Reviewed On Google
I cannot imagine a more caring group of people. First rate in every way!
Reviewed On Google
Comfort Keepers sent us angels to care for my father. They treated him with love, respect and compassion- like he was their father. It was a HUGE comfort to know he could remain in his home and be taken care of to the most excellent degree possible. The managers have been absolutely incredible too - checking in often, always willing to listen to and honor our requests, and following up. I highly recommend this company.
Reviewed On Google
Comfort keepers is such a great company! The office people make their clients and caregivers feel so cared about. I’ve worked with another company and it was nothing like comfort keepers! I love my job and the people I work for, and let me not forget my clients! How lovely and sweet ❤️
Reviewed On Facebook
I enjoy working for the company and seeing many new faces. All of the clients are sweet and all the workers are sweet. The company is really compassionate and understanding.
Reviewed On Facebook
Absolutely the worst managed facility. Helter-skelter careworkers seeming unvetted or inexperienced. Said they would come for assessment. Didn't show. Now, when I call them, their phone number is not working in their Rockville office.
Reviewed On Google
Don’t expect to get Tri west involved as long as comfort keepers can access a veterans bank account.. I paid out of pocket six months
Reviewed On Facebook
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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