Trinity Health Iha Urgent Care - West Arbor's Online Review Report Card
Trinity Health Iha Urgent Care - West Arbor
4.5
Average Star Rating
791
Total Reviews
58
Recent Reviews
1
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
IHA received 88.0% positive feedback, with patients praising the efficient and friendly staff and quick service. However, 12.0% of the feedback was negative, primarily citing rude staff, poor time management, and billing issues. Overall, IHA is valued for its excellent care yet needs better time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Trinity Health Iha Urgent Care - West Arbor's Reviews
The whole staff was great. Only took less than 1 hour from checking in, to checking out.
This is my favorite urgent care. I always have a great experience and Ilana was so attentive, she really listened to my needs. The MA and front desk staff were kind and friendly as well.
Love this place. In and out in under an hour in urgent care.
Dr. Bruce is an elite caretaker, Ann Arbor should be proud to have him
I was treated for a torn rotator cuff this morning. Dr. M Bruce was very kind, highly knowledgeable and patiently thorough. I used the Save Your Spot process. I did not wait at all to be seen by the doctor.
I have been coming to this location for 20 yrs and the current staff is THEEEEE BEST! I have unfortunately been a bit of a regular over the past year. They have been wonderful! Absolute A-Team!
Very efficient urgent care with caring staff. Both Daniel and Ilana were great
A good choice for urgent care. Great treatment
I am so thankful for your kindness the best ever I am lucky to be in your care thank you 🙏
Excellent office staff! PA was amazing too!!
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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