Trinity Health Iha Urgent Care - West Arbor's Online Review Report Card
Trinity Health Iha Urgent Care - West Arbor
4.5
Average Star Rating
927
Total Reviews
63
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
IHA Urgent Care received 88.2% positive feedback, with patients praising the staff's friendliness, efficiency, and the clean environment. However, 11.8% of the feedback was negative, primarily citing long wait times, rude behavior, and issues with online check-in. Overall, it offers excellent care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
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List of Trinity Health Iha Urgent Care - West Arbor's Reviews
I had a visit today at the urgent care. And I was seen by Olivia, She is so great easy to talk to ,listens to you and goes above and beyond for your care.Thank you so much.I appreciate you.
Reviewed On Google
I'm getting so fed up with Dr.'s saying "well ... we don't know ... you must have a virus of some kind". You're kidding me? I've been quite sick over they past year & a half. The urgent care in Milan wouldn't give me anything, & I really had Strepthroat!? The next day I went to Domino's Farm urgent care & just by me stumbleling in, telling them what happened, they put me on Penicillin right away. Just like today. No two hour waiting, just really great nurses, Dr.'s ect. Keep up the great work!
Reviewed On Google
Very fast. Kind professional caregivers.
Reviewed On Google
I’m always seen promptly and the staff there is very efficient and knowledgeable, as well as being pleasant and empathetic.
Reviewed On Google
Everyone was polite,understanding and caring.
Reviewed On Google
At 80 years old, I have finally found the very best and, I do mean the very best urgent care facility in the United States of America. I have been in urgent care facilities in Alabama, Tennessee, Pennsylvania,, multiple places in Michigan, and this is the best kept secret in the nation. I live very close to Eastern Michigan Universitiy’s urgent care and Saint Joe Hospital emergency room. The drive to this Urgent Care. Facility is 12 miles away from my home. I will be forever grateful for the professionalism and the expertise given.
Reviewed On Google
Terrible experience … came w two kidneys stones and waited over 2 hours just to talk to the nurse .. doctor came right before they closed .. without them giving any pain meds while I was in pain … nurse was kinda rude and forgot I was in the room.. extremely disappointed!… it is extremely annoying and irritating and anxiety inducing to hear the nurses cackle and laughing out loud outside of your room when they’re ignoring your needs and you’re sitting there in excruciating pain. They are not mindful of their patients at all because it should not sound like a Halloween party in the hallway while patients are in pain! It’s dehumanizing.
Reviewed On Google
The ability to make an appointment at an urgent care is amazing! My appointment was at 6:30 and I was leaving at 7! Very professional staff who took great care of me.
Reviewed On Google
Very professional
Reviewed On Google
Urgent Care at IHA was perfect. I quickly was taken care of. Staff friendly, professional. I feel fortunate to have such a close great service.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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