Top Sentiments Expressed in
Top Sentiments Expressed in
I can’t say enough good about the care our Dad received in Select Grosse Pointe. My brothers and Dad agree. All the nurses, their assistants, and Case Manager Joshua have been responsive, caring, compassionate and knowledgeable. Some names of particularly helpful people are Debb, Tim, Char, Amy and Lauren. And I know I’m forgetting some names.One of the most frustrating experiences in a hospital is not having one point of contact, one person who oversees our elderly Father’s case. One of the many benefits at Select is having one Case Manager oversee everything. He coordinates all the moving pieces, of which there are a lot, and keeps us informed. While he gets busy, which is understandable, we have only waited more than 10 minutes once.I highly recommend Select for the care and concern of the nurses, CNA’s, Case Manager, etc and for having one point of contact and he’s exceptional.
I wanted to take a moment to thank the entire Select Services Team at St. John’s Grosse Pointe for everything you guys have done to get my father well last year. We came to your hospital in the middle of a global pandemic and my father was very critical at that time. It was so bad and uncertain that I could not see the light at the end of the tunnel. Now looking back and reflecting I can't thank everyone enough for the hard work and dedication. I can't thank Select Services enough and the entire medical team. You guys are truly amazing and rock stars in the medical community.My Father since has returned to the game of golf which he loves and enjoys so much. In August we celebrated his 70th birthday with family and friends which over a year ago I would never thought we would make it this far with how uncertain his medical condition was.Dr . Matti, Dr. Moore, and Dr. Gottam did an outstanding job getting my dad well again. The communication with the entire medical team was excellent and everyone did a extraordinary job My many thanks and if I missed someone I apologize.Also a special thanks to Stephanie Alfonsi for setting up the transfer and helping me throughout the journey.I am proud to be here today to write this review and to highly recommend this great Hospital.With Sincere gratitude,Michael Greve
My dad has had some of the best nurses taking care of him during his stay. Nicole, Lauren, Selam, Tiffany & Ashley thank you for all you have done to make him feel comfortable and safe. We can’t express it enough how appreciative we are. Thank you!
Rob came to the hospital with no movement on his right side. In addition he was on a ventilator, a trach, and a feeding tube. Within a week he was off the vent and trach. In a few days all tubes were removed. He is now breathing on his own, and eating solid food. The staff has always been very helpful. Yeah select.
They take excellent care of my mom. We have been here for 2 months.
I read many of these reviews beforehand, and would like to add my experience after the fact: We chose this Long Term Acute Care facility (LTAC or LTACH) from a short list of facilities with an available bed, after several recommendations from others to give our family member the best chance of being able to be weaned from a ventilator following a long stay in ICU for pneumonia. While the prognosis was not good to start, we were told during the initial evaluation that the plan was to be aggressive with ventilator weaning and that the average stay is 30 days (after the fact, I would like to know what "average stay" actually means: 30 days before discharge home, discharge to a nursing home, death, or an average of all?). Our family member eventually died here from their condition around five weeks later, and I am writing this review to hopefully help someone facing a similar decision between whether or not to make their family member "comfortable" (hospice) in an ICU setting, or take the next step for admittance to a LTAC facility. What we now know is that for many patients with a similar condition that have not been able to be weaned from a ventilator in an ICU setting (normally within 2 weeks from onset of intubation), recovery is rare (search "LTAC survivability" for more). These are statistics that for some reason many in the medical community do not share with struggling family members. The step down of constant care and attention from what we were used to in ICU was a big shock. There was often a difference between what case managers said was supposed to happen in weekly updates, and what would actually happen. Even though nurses supposedly only have 4-5 patients per shift, sometimes we would not see anyone come into the room for 2-3 hours. These experiences were shared with administrators, who seemed genuinely frustrated and said they would follow up, but I got the feeling that there was not much they could do but pass along their report to the Chief Nursing Officer. The level of care often varied widely from shift to shift. There were nurses, nursing assistants, and respiratory therapists who were frequently present, and then there were others who did not clean up bodily fluids as frequently, and let less-serious monitor alarms and call buttons go unanswered for a lengthy amount of time. Depending on speciality, doctors are primarily "consultants" that generally stop in to evaluate a patient and set a plan of treatment once a week. Decisions on changes to care or medications can take several days as we experienced. Overall, this may be how many LTAC facilities operate, however, it is ironic that the amount billed to insurance was $3,000 a day more in LTAC than in ICU ($13,000 vs $10,000). That said, there were many here, including administration staff, that were very nice, professional, caring and dedicated. In the end, I'm not sure that a stay at another facility would've resulted in a different outcome, however, the ICU to LTAC transition was an eye opening experience, and hopefully ours may help others who come here looking for insight on this process.
The nurses here are very varying, and are 5 star. Some of the CNA’s are good and some come to just do their job. Physical therapy is good and really worked me out because they want me to do good. I am getting stronger by the day and can stand for more than 3 to 3 minutes and I could not at all before
The nurses here are compassionate caring and did the best of their ability to give me comfort.
The staff has done an amazing job with our son. After several weeks in ICU they have helped wean him off his respirator, and his trachea. They have him on a regular diet, and stabilized him enough to start his transition to physical therapy. So many people to give thanks for, but I'm afraid that I would miss someone. So thanks to the whole staff @ select specialties. 🙂
I had some really good nurses and nurses aids during my stay here; not all but 8/10. They all looked out for me and took care of me the best that they could.
My whole experience has been positive. The staff truly cared. The nurses were great. The therapy team was awesome and I will miss them. I made big progress, I couldn't walk when I got here and now I am walking down the hall. I would absolutely, for sure, recommend coming to this hospital if you need medical help.
Beware of this place. They are all about the money. Patient care is secondary. They have second rate "nurses", i.e. lpns not well paid or educated. They sit around talking, laughing, and fooling around instead of doing their job. You rarely see a bonafide doctor. The most you will get is a PA. They have a so called patient advocate. But be aware that the advocate is not independent. They work for Select. So, they don't have your best interest at heart. They do what is best for the hospital. This place talks a good game. But they are substandard.
As an occupational therapy therapy student, I have gained experience here at Select Specialty Hospital that I will be able to take with me as I further my therapy career. I feel that Camille is an exceptional leader, who makes sure that everything is completed efficiently and effectively.The therapy department here provides client-centered, thorough care and as a student, I can not only see but feel the compassion that each member of this team has for patients. I have also been able to work alongside the nursing and respiratory departments. From my observation, the nurses, nursing assistants and respiratory therapists all work together in order to provide adequate care to each and every patient.
My experience at select speciality grosse point was pleasant. They have a great nurse staff they took very good care of me and got me back to good health. I highly recommend this hospital for good fast recovery.
I just want to thank this group of doctors ,nurses and aids for the wonderful care that my husband received from all of you. He’s been in the hospital for almost 2 months with septic shock, a very scary time for all of us! Today he moved to the next step to the 3rd floor for therapy. Sister, Susana, and Diana, thank you for always being there for a Keith and I when we needed questions answered. And when you didn’t have the answer you didn’t stop until you got it. When Keith had bad days you encouraged him that tomorrow would be better. With our scary times with covid we never were worried on this floor. You took every precaution in keeping everyone safe. Thank you from Keith and CeCe Giles
Came to select specialty for woundcare and antibiotic therapy. I received awsome care from thorough caring staff. Special thank you to sheri the social worker for helping me transition to subacute rehab. Select specialty, you guys earned ever star!
My grand mother was there in she did not get no shower . She wasn’t reposition at all . I was seeing employees walking on the there phone .
I was in the hospital for 51 days total, the staff at selecr was very nurturing and provided wonderful care. I cant thank them enough.
Great service and always treat you like family thank you SELECT for making me better
I can’t say enough about the amazing care my mom received at Select Specially Grosse Pointe (SSH)! My mom (age 77) was transferred from the ICU to SSH Grosse Pointe with a feeding tube, IV antibiotics, physically weak, weak voice & swallowing ability due being on a ventilator for 11 days. She could not even move her legs & hardly move her arms. I expressed to the medical staff that my mom was completely independent prior to her hospitalization & that we hoped that she can make a full recovery. The knowledgeable medical staff (nursing, rehab, CNAs, dietitian, respiratory therapist...) knew exactly what to do. They had my mom walking, talking, off IV antibiotics, off the feeding tube & eating real food within 7 to 10 days! My family & I were so pleased with the exceptional care she received! The medical staff were so kind & friendly. They treated my mom & us like family. I would like to give a special thank you to Camille (OT/Rehab Director) , Elona (PT), Susan (RN). I can’t thank ALL the staff enough for the wonderful care the gave my mom!Sincerely, Mandi & Family
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