Epiphany Dermatology's Online Review Report Card
Epiphany Dermatology
4.4
Average Star Rating
438
Total Reviews
46
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Epiphany Dermatology received 84.7% positive feedback, with patients praising the professionalism, friendliness of the staff, and thorough care. However, 15.3% of the feedback was negative, primarily citing billing issues, poor communication, and rushed consultations. Overall, the practice is valued for its caring staff, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Epiphany Dermatology's Reviews
Horrible experience. I had a scheduled appointment and still waited in the waiting room 30 minutes past my appointment time. Once I was taking back to a room the doctor came in and didn’t even stay for 5 minutes before prescribing a generic medicine that did not help. Every question I asked was blown off and I was given a short response. Then I was billed for a service I specifically told them I did not want. When I called to discuss this charge they told me the doctor has authority to do whatever they want even though the service was unnecessary and if needed they will send the bill to collections and take me to court. Additionally this other company used for the additional service was out of network of my insurance, so I had to pay the total cost out of pocket. Overall the staff was unfriendly, doctors were unhelpful, and after a year of arguing billing it has been the worst medical experience anyone could go through. I would give them 0 stars if I could.
Reviewed On Google
I have been going to Dr. George for many years. I have been treated for different skin issues. I have always been treated with the utmost quality of care and compaction she has always answered all my concerns. I had a biopsy that came back cancerous on my face that needed mod surgery she immediately connected me the specialist. By the way he was the best. The cancer was above the lip by the nose I was worried there would be a bad scar but like I said he was the best. The staff at her office has always been courteous. I have never been left waiting long for my appointment.
Reviewed On Yelp
Professional group, easy to work with, thorough and make visits easy and informative. Amanda is excellent along with everyone else
Reviewed On Google
Amanda was great…her assistants were as well…professional, kind, informative and had a great sense of humor!
Reviewed On Google
She diagnosed my problem and prescribed the right treatment
Reviewed On Google
always professional and kind
Reviewed On Google
I had a skin cancer removed from my nose. The process was relatively painless and explanations along the way were complete. Friendly staff.
Reviewed On Google
Prompt, professional, accommodating and friendly.
Reviewed On Google
Very pleasant experience.
Reviewed On Google
Dr. Behnen & her staff are amazing. They are pleasant, caring, & personable. They take their time with you, explains everything to you, & listens to you.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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