Fast Track Urgent Care's Online Review Report Card

Never have to wait too long and the staff are very friendly and knowledgeable...

Great place, thanks for your service!

The reviews on here made me nervous to visit. Then the outside of the building looks like a cash checking place. I went inside though and its very nice. Just as clean, nice, and new as the urgent care facilities by my home in KC. Ive been here twice now in the past month for two separate issues. The wait was never very long. Less than 30 minutes each time to see the doctors.The first doctor I had was a very eccentric and personable young woman. She listened well, gave an accurate diagnosis, and prescribed me what I expected to get. It was a great experience.The visit today was similar. The doctor was very old and made me nervous again that he might be too old school to diagnose the right meds for my condition. Ive had this problem before and had doctors who try to take the easy way out. He listened good too, made an accurate diagnosis, and also provided the meds Ive got in the past and expected. He ended up being very personable too. Overall, I would highly recommend this facility. Im in St Louis several times a month and it was nice to find a place so close that is so professional. Much better experience than Ive ever had at an ER. I will absolutely be coming back.

I called ahead of time to check on the wait time. There was no one waiting to be seen so I hopped in my car and went. After filling our a couple of pages if paperwork and waiting for about 15 minutes, I was seen by the doctor. He was very thorough in his assessment and very polite. I will definitely return if I need to!

Short version: Dr. Saengsamran, the emergency physician who saw me, did an excellent job listening to and understanding in detail my symptoms, providing affordable treatment options, and sharing important information to manage my care at home to avoid an ER visit during the pandemic.More details:  This was one of the best (if not the best) experiences Ive ever had in the US healthcare system, which is especially impressive given the challenges emergency / urgent care centers and doctors are currently facing, including a shortage of PPE, which makes their jobs more difficult than necessary (e.g., having to wear the same mask throughout the day and use intense levels of mental focus to not touch it for 8+ hours).  It is incredible to me that that even under these conditions, I received a detailed, thorough exam, in a positive, lowstress manner, and I was given time for all my questions to be answered.  On a side note, I also learned a lot from Dr. S sharing additional background information on how he came to my diagnosis, other potential diagnoses he mentally considered, and how he determined the most applicable treatment option for me.  This was super valuable to me because now Im more empowered to discuss whats going on with other healthcare providers I may need to see, plus I enjoyed learning more about emergency medicinethank you for taking the time to treat and educate patients!!

I have been here many times, as it is in walking distance of my house. I have never had a long wait time. The staff is always professional and efficient. I get my problem (usually a sinus or bladder infection) dealt with quicker, easier, and less expensively, then trying to get into a normal doctors office.

The staff Here was great! I had a great experience at this clinic. The nurses at reception, the nurse who took my blood pressure and the nurses who took my xrays were very nice and friendly! Doctor Buschmiller was very patient and gentle when examining my nose. He answered all my question and recommended a couple specialists to see, if need be. He was very engaged and receptive to my concerns. The clinic was very clean and up to date. I would definitely recommend this clinic.

Friendly staff & Speedy visits

Thank you so much always pleased when we visit the office...

Fast, friendly service. Very nice doctor.