Short version: Dr. Saengsamran, the emergency physician who saw me, did an excellent job listening to and understanding in detail my symptoms, providing affordable treatment options, and sharing important information to manage my care at home to avoid an ER visit during the pandemic.More details: This was one of the best (if not the best) experiences Ive ever had in the US healthcare system, which is especially impressive given the challenges emergency / urgent care centers and doctors are currently facing, including a shortage of PPE, which makes their jobs more difficult than necessary (e.g., having to wear the same mask throughout the day and use intense levels of mental focus to not touch it for 8+ hours). It is incredible to me that that even under these conditions, I received a detailed, thorough exam, in a positive, lowstress manner, and I was given time for all my questions to be answered. On a side note, I also learned a lot from Dr. S sharing additional background information on how he came to my diagnosis, other potential diagnoses he mentally considered, and how he determined the most applicable treatment option for me. This was super valuable to me because now Im more empowered to discuss whats going on with other healthcare providers I may need to see, plus I enjoyed learning more about emergency medicinethank you for taking the time to treat and educate patients!!