Cary Orthopaedics Physical Therapy's Online Review Report Card

PA Kevin & Dr Martini were excellent in my care and 2 knee surgeries. I went to other orthopedic practices who were not able to identify and properly address my issues Prior to coming here. I am so happy I found Cary Orthopedics - I am back to being very active thanks to them .

Awful experience. I saw Dr. Miles to have small "simple "surgery (as he called it) on one thumb, joint in November 2024. After the surgery I never regained any feeling in my thumb at all. I saw him several times since the surgery to see how this can be corrected as I had full feeling prior to him performing surgery. He first said It will come back in a week, then it became two weeks and the last evaluation he said it "Should come back" and it might take a year and to "just try and forget about it." His lack of caring is pathetic and his skill set now make me wonder if he should even have attempted this surgery. I would certainly not recommend him at all nor would I recommend Cary Orthopedic. Come to find out that the office is trying to charge me a co pay for the pre op appointment. When I contacted my insurance company, they told me there is no co pay for a Pre op appointment period! It turns out they charged me for a regular appointment and not a pre op and they refuse to change it in their system. Also during a post op appointment with Dr. Miles he injected my hand to see if that might bring the feeling back, which it didn't. They are charging me for that as well. I feel like I need to charge Cary Orthopedic and Dr Miles for making my life miserable with no more feeling in my Thumb! I have spoken to 4 office staff including managers, and emailed Dr. Miles assistant and told her to make him aware of the billing issues. No one seems to care at all there. It appears to be all about money and no customer satisfaction.

Cary Ortho PT team is excellent. I feel confident the assessment and treatment plans are accurate, thorough and designed for my optimal health needs. The PT staff is professional, friendly and knowledgeable. At home exercises using the MedGo app make daily exercises easy and convenient. I highly recommend Cary Orthopedic Physical Therapy to others in need of these services.

On January, 29, 2024 I visited Cary Orthopaedics (Holly Springs) for an appt. with Dr. Eric Lukosius (Foot/Ankle Specialist) for a burning/tingling sensation in my left foot. He was quick to order xrays; later returned to the exam room to say there was nothing unusual on the xray and I should try foot pads in my shoe. He took 2 shoe pads (about the size of a fifty cent piece) from his doctor's jacket and basically tossed them at me and said to try these. He might have been in the room for 5 minutes, and only probably because I asked a question. Total charges..$364.20..with the 2 pads costing $62.00 (how absurd). He could have cared less and couldn't leave the room quick enough. Payment between my insurance company and UNC-Health (9 phone calls) has been ongoing for more than a year, mostly relative to the $62.00 charge, which was billed to me at $24.80. When I called the HSprings Office (January 2025) to speak w/the Office Manager, Gabby, and tell her of 1) my dissatisfaction with the services rendered, (she did listen and apologized), and 2) my dissatisfaction with the ridiculous $62.00 charge, she said she would research the charge and might be able to get it waived, and promised to call me back in 5-6 days. (Also during this year-long escapade between my insurance company and UNC-Health; UNC-Health referred my account to a Collections Agency.) It's now 2 weeks later and I've never heard back from Gabby (why should I be surprised). I would not recommend Dr. Eric Lukosius if you want a caring and professional doctor, and obviously the front desk has their issues with customer service. VERY VERY disappointed in the lack of care, empathy and ridiculous charges.

I have seen Dr Andersen for knee injections several times and I have had no problems. Despite my knee arthritis being bone-on-bone, I will continue with the injections every 3-6 months.

Dr Smeer Matthurs and his team nearly killed me in 2020. He has no compassion or empathy for what he did to me. I suddenly was paralyzed after getting stem cell procedure in 2020. I tried communicating with them and they ignored me. I am only now able to walk again. I live with horrific pain and neurological issues. Please do not use him and his team.

Love dr. Crazan, he did my knee sugery two years had tears and went There yesterday beacuse my left knee was hurts a lot so he want try injection on my left knee to see if it works or not and go back in three weeks to see if it helps buy don't think so have to do surgery. He is the best orthopedic doctor I ever met

I can't thank Dr. Economedes enough. I had my hip replaced 2 1/2 years ago. He was amazing! I had trouble with the healing and my bandage needed to be changed everyday. I couldn't do it. so Dr. Economedes took the time and did it every day for me. After that I was so happy..no more pain and no more limping! Three months ago I had my knee replaced and once again Dr. Economedes performed a miracle. My knee was totally out of whack and it looked like my knee was backwards and I was not only in pain but embarrassed! My knee surgery was great and the recovery was great. He told me my leg would go straight and I was so hopeful! I have heard horror stories about knee replacements. I had the best experience ever! My knee is straight .. I feel great and I was thinking I would have an ugly scar. I can hardly see my scar. I would highly recommend him. He is so kind and caring! I highly recommend him. I truly can't say enough about him. Thank you Dr. Economede for taking such good care of me. I truly appreciate you and thank you for giving me my life back . I can now do whatever I want!!!

Unparalleled Care and Expertise by Dr. Sameer Mathur, MD in Cary, NC Dear all, We, the Gangwal family, are writing this review to express our deepest gratitude and admiration for Dr. Sameer Mathur, MD, an orthopedic spine specialist based in Cary, NC. His involvement in my mother's femur surgery in November 2023 was beyond exceptional, and his dedication was akin to that of a devoted son. Dr. Mathur's commitment to his patients is truly unparalleled. He was present throughout the night, holding my mother's hand until 1 AM, providing comfort and reassurance in a way that went above and beyond his professional obligations. His constant presence, both physically at the hospital and through regular phone check-ins, was a source of immense support for our family during this challenging time. His exceptional knowledge and experience in orthopedics were evident in his thorough understanding of my mother's condition and his contribution to her successful surgery. However, what sets Dr. Mathur apart is his extraordinary empathy and kindness. He is not just an excellent surgeon but also a remarkable human being. We are incredibly grateful for Dr. Mathur's unwavering dedication and support. His tireless efforts and genuine care have left a lasting impact on our family. We wholeheartedly recommend Dr. Sameer Mathur, MD to anyone in need of orthopedic spine care in Cary, NC. His combination of medical expertise, patient care, and compassionate demeanor is truly rare. Thank you, Dr. Mathur, for your exceptional service and for treating my mother with such kindness and respect. You have our utmost respect and gratitude. Sincerely, The Gangwal Family

Destiny Burns is my angel of hope! I’d been seen here before after having ACDF with Dr, Mathur and everyone here is excellent. But I recently started PT again after getting diagnosed with cervical dystonia. Just as I thought things were hopeless and I was doomed to be in pain for the rest of my life or have Botox injections, I found Destiny! She is an absolute pro and just a wonderful and caring person in general! Destiny is incredibly skilled at dry needling and really worked to understand my condition. The dry needling in combination with specialized PT including sensory tricks and stretching, she is the first person to truly give me hope and relief! I can walk in with my head severely tilted and turned to the left with my left shoulder shrugged so much that my ear is touching my shoulder and I can walk out with my shoulder down 80% and my head almost straight! Incredible relief and her treatment had literally made me feel that I can live a better quality of life. Her partner David is great too. I’m so thankful for this team and to get this much relief for a painful and chronic disease is priceless!