New Hanover Regional Medical Center's Online Review Report Card Is this you? Claim your profile

Thank You For Helping Me work During My Late 2017 Teeth Surgery with Dr. Haley White!

Best Hospital!!!

Shout out to Marina I think she’s a NCA on the ED department she did an awesome job taking care of my fam. while being there!!

My wife is having surgery on 2/9/2021. She was directed to go to the hospital between 8-12 on 2/6/2021 for a COVID test. It is an hour from our home and is a burden. The physician said a local test would not be sufficient, she needed to go to the hospital. On arrival at the sight, it was empty. A security person happened by who said site was moved and kindly directed us. 20 minutes wasted. On arriving at correct site my wife went into office and directed to wait. Other patients arrived with children and the waiting area became crowded with a inability to social distance. My wife spoke up and was told she could wait in her car. After 30minutes no tests had been performed. After 45 minutes an employee of came to theCarFor the swab.It is unconscionable that our time was wasted and my wife was put at high risk in a room full of strangers.

I had a scary call with a possible vascular malformation, and was issued an angioma to clear it. The staff was wonderful to me and my boyfriend and we felt like we were both in safe, assured hands.

I cannot say enough good things about the out patient surgical pavilion.I had a colonoscopy there yesterday. They are overall the nicest ,most caring people I have ever met. I used to work at a different hospital and I was never treated as nice as this. They are outstanding and make you feel like you are truly a special person and not just another patient. Thank you to everyone who took such good care of me. Sincerely, Shirley B. Curlee

Our family entered New Hanover Hospital with a grave issue with our loved one. In the stress of a stroke our doctors and our nursing team(s) worked quickly, efficiently and skilled. Dr McKinney and Neta Greenlief and her skilled nursing team managed hard expectations well leaning forward at ever turn to support the patient with the best care well patiently and caringly supporting us as a family on the roller coaster of turns. Even our custodian warmly wished us well as they caring assured the cleanliness and sanitation of the room.

My Mother broke a hip and was on the forth floor. Both my brother and I both work and have been doing our best to keep up with Mamas medical. 2/22/2019 she was due to be moved into a rehab facility. We both were trying to get off in time to go along with her. I started calling at 9:00 am JUST trying to get someone to give one of us a call when they decided to move her so we could get off and meet her there. After 4 disconnects, 2 times we reached the floor to be transferred to an answering machine which I left messages both times. My brother called and still no info. I called and reached the nurses station on the 4th floor and was told I talked to your brother just a bit ago. Dont yaw talk to each other? Well...we work. NOT in the same place. Seeing as when its all said and done her bill will be staggering I dont think it would be such a hardship for somebody to just speak to us and tell us they would call one of us when she was ready for transport. Karen the nurse was very nice but the lady that picked up the phone before Karen (2/22/2019 12:21pm) was hateful. Its not her Mother so doubt it matters and shes on the job being paid so doubt she cares if we dont get paid and sit all day waiting. Funny, cant get info when you call but they are willing and ready to call and expect you to be available if you owe a bill. Heres idea...take all them bill folks and put them into the hospital to give info and it would be a place worth going to.

All 3 of my experiences at NHRMC have been absolutely awful. The first time I went to the ER, the nurse gave me the wrong dosage (doubled) of one of my medications-- the correct dosage was listed on EPIC. The patient advocacy office did nothing when I brought this up. When I saw an outpatient provider at NHRMC Myrtle Grove, the office coded my TB test wrong, refused to change it, and I was forced to pay $336 out of pocket for a TB TEST. It's a shame that this is the only medical center in Wilmington because this place is truly awful. Really hoping Novant buys NHRMC and fixes it up.

The care i received on the 4th floor this past thursday was negligent The nurse heather im writing to nursing board so unprofessional ice water in her veins they gave me zofran which im Highly allergic to its right in my chart along with my other 33 allergies threw uo whole time they gave me that 3 times i was so sick still passing blood no one listened so i left heather insisted i sign an AMA i said absolutely not she was in the phone with a doctor laughing because i was leaving saying she’s blaming us well dah ! There’s nothing funny about giving someone medication there allergic to !