Bedford Dental Center's Online Review Report Card

Nightmare "experience" at this "dental" office, it is more like an after hours school program for dental students. You will be lucky if real Dentist sees you because there is 1 (ONE) professional for every 5-6 dental students in here (aka you are a lab rat). The waiting period can be anywhere from 3-4 hs if you do not have an appointment and came for an emergency. With an appointment you could still have to wait between 1-2 hs. It is a mess and many employees are rude and do not empathize with the pain and misery of patients. There were 2 mentally insane "patients" pounding walls, screaming, affecting my own mental health and those waiting but staff did NOTHIING to stop it, did not even acknowledge the fact that a very wrong situation was getting out of hands. DO NOT GO TO THIS PLACE UNLESS YOU WANT TO SUFFER FURTHER.

Terrible service how I come one apps you see my child next follow up you don’t take my insurance I miss work and school and I could off been notified prior.

I wish I could choose no stars for this office.

I love interfaith Dental Care .. the Team is professional and know there Work they make u feel comfortable and actually take their time with each patient

Dr. Rasha Melina wants to thank you for being so gentle and kind. She loved meeting you ❤️ Thank you Paula

Horrible clinic!!! Lack of customer service and empathy. I originally had a scheduled dental appointment for August of 2020 but Mister Yusef at the clinic called to “reschedule.” Okay fine no worries, I rescheduled it for September 2020 and got another call from Mister Yusuf that they would have to reschedule me again.” They just called me again today to reschedule and left a voicemail addressed to the wrong patient. I’m on my 6th “reschedule” with them just to get my teeth cleaned. It a new year as well. 6 reschedules really? What kind of dental center are you all running here? Definitely would not trust them with my teeth. Next...

This place is an exceptional facility that serves the community. As a local congregation we believe in partnering with community programs that uplift and support our parishioners. Interfaith is providing an outstanding service to Brooklyn and as a resource to Bedford-Stuyvesant. Please visit this exceptional facility.

I Like Them, Service With A Smile!!!😁

The front desk staff, is a bunch of slackers. Unprofessional, literally sit their and do nothing, cause patients to miss appointments (while the patient is literally sitting in the waiting area), has patients sit for long hours Miss or uninformed (as to whether they are going to be seen or not) only for the patient to be told at closing (sitting for over 4hrs) that they will not be seen. The blonde hair short chatty russian "Doctor" is disrespectful. Some of those "Doctors" Including her I really believe is racist. I saw a lady who came straight from work (still in Uniform - State employee) sit in the waiting area for over (4Hrs) only to be told during closing (I was still there with my daughter), that she can not be seen because the surgeon left for the day. That lady sat in the waiting area for over (4Hrs) her son came long after her and was seen, when her son left, the doctors told her (after putting her in a room that they prepared for her) that she will not be seen, because the oral surgeon has left for the day (He left a little after 4pm) Front desk knew she was in the back with her son, but said nothing to her or even told the surgeon that she was there to been seen.

I called Wednesday I was like I need to come in I have a bad toothache. They was like it’s after 3 we stop taking walking, she was like come tomorrow before 3. So I went in Thursday around 9:30am she was like we don’t have any dentist available for emergency right now. As I was about to leave she was like can you come back 1:30pm. The dentist would be in. Mind you I was in so much pain, I decided to go home and come back. I came back around 12:50pm I wasn’t seen until 2:30pm. He took X-rays he was like the tooth have to come out it can’t be save. I was like okay. He numb the area started to work on my tooth without an assistant to suction the spit I was choking! So he couldn’t get the tooth out he called another dentist which was a female. He was just standing there until she was come suction the spit. Then after she finished she left the room. He just give me 2 gaze a paper and ain’t say nothing. I had to ask was I done he was like yeah. He did not know what he was doing. When I get his name I will update this.