Broadway Family Dental's Online Review Report Card
4.5
Average Star Rating
481
Total Reviews
30
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
Broadway Family Dental received 86.7% positive feedback, with patients praising the doctors' professionalism, knowledge, and the friendly staff. However, 13.3% of the feedback was negative, primarily citing rude staff behavior and poor dental work. Overall, the practice is valued for its excellent care yet needs better communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Broadway Family Dental's Reviews
The doctor did a fantastic job omg she is awesome I recommend left my teeth brand new
Ella Dekhtyar is the reason I became toothless by age 15/16. I went to this dentist in 2017/18, she would say I needed only a few root canals, yet put root canals in all of my top, and many bottom teeth, whether I needed them or not, reassuring me it was “okay”, and that I just couldn’t “see the cavity”, even though I took a photo inside my mouth, and saw nothing wrong with the teeth she’d point out. The teeth I complained about were, oddly enough, never touched. She did 8 root canals in one appointment, and in total, ALL of my top teeth, and NINE of my bottom teeth were root canaled. 25 of 32 teeth gone because of this “dentist”. At times I was left with impression material in my mouth, unattended, for up to an HOUR. It took me years later to find out that I shouldn’t have been waiting that long. Unfortunately, my naivety about dentistry led me to trust her. My bite was super uncomfortable, and I had immediate issues with the work; crowns would pop off or break off at the screw, sometimes even the same day I received them. The temporary “crowns” were more like long slabs to cover 3 teeth at once, would break with any bit of pressure (I have chronic epigastric pain, so eating became even MORE of a nightmare). She left me with jagged, shark-like teeth after a procedure, and would tell me it looked fine when I asked her to fix them. I was only 15/16 at the time, still a CHILD! Evil! My front teeth root canals soon broke at the screws causing me to completely lose my smile, and the social life I once knew. The damage began working its way further back into my mouth over time. A later dentist told me most, of if not all of my root canals were infected. Absolutely… Vile… I am traumatized from this woman, and my life has been ruined FOREVER. STAY AWAY!
Please RUN!! Mom and I went to this dentist. They butchered our mouths. Following a visit which only contained a cleaning resulted in a partial bridge falling out, left side pointer tooth chipped on both sides, etc. My Mom experienced disastrous results as well. Never had problems following 1 dental visit. WHAT A MESS!!!
I’ve been going to this dentist for the past 2 year and every time i go they have amazing service. Very friendly and professional, i would definitely recommend to. Friends and family.
I went to the dentist feeling super nervous, but Dr. Ella was amazing. She was patient, gentle, and took her time explaining every step of the process. We had planned to do three root canals, but she suggested we start with one so I could get a feel for it first. I really appreciated how understanding and sympathetic she was. I left feeling much more at peace about the next steps and truly look forward to having her continue my treatment.
Dalene at the front desk was very friendly and helpful! I got lost because Apple Maps brought me to the wrong location. Dalene was very patient and helped me find the correct location in time for my appointment. Every dental office would be lucky to have her as a representative! Lusya was an excellent hygienist as well. She left my teeth feeling clean and brand new!
I have been coming here for over 3 years now and the staff is amazing . They are communicative, friendly, and efficient . I am so lucky my insurance is accepted here. I have done everything with them from cleanings to braces and I would highly recommend this establishment to anyone .
Ya he ido tres veces a este consultorio y me gusta mucho la atención al cliente que tienen y los rápidos que son, las asistentes Brenda Y Maria muy amables, también el doctor George es muy amable y divertido, la doctora Ella y Peter muy rápidos y con mucha experiencia, muchas gracias a todos, los recomiendo mucho❤️
Good dentist
Doctor end the helpers assisted. Very good. Thanks
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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