Top Sentiments Expressed in
Top Sentiments Expressed in
I have been calling for a two weeks straight trying to get an appointment for my daughter.. It's ridiculous that no one picks up the phones there when there are nurses and a receptionist sitting in the lobby talking to each other goofing off. you guys need to hire people who wants to be there.
The staffs are very RUDE!!!!!!!
They are on time with their patients and they are always so kind. Very comfortable and reliable clinic. Highly recommend!!
I have been visiting this office for 15 years. The staff has always been wonderful. Very knowledgeable and friendly. Never had any concerns about staff or building. We usually get in and out pretty quickly and having all the different services in one building is very helpful.
So rude on the phone,don’t even give u a chance to finish a question, hangs right up in your ear.
The care is great and the staff are so helpful
Staff is amazing and services are pretty good in timing!
My appointment was at 10 i arrived at 9:15 and its 11 am they still have not called me . All workers have stepped out to move their cars ..and we have to wait the guy at the front desk claims they have to clean the room before he left to move his car as well .. very slow do not go here all workers are talking and laughing thats y they dont answer the phone .
Wow they really don’t answer the phone at all!This place needs new staff
I have attended brookdale near 3 years. Nothing have change , the front workers are VERY rude and lack professionalism. They don't seem interested getting the job done due to lack of communication with patients . They are more responsible talking to they pears rather then caring more for the patient in making sure the needs are meet. Therefore do not go to brookdale on new lots .
I started coming here to bring my daughter since she was born I picked this place because it’s close to my house . I was skeptical in the beginning because of the reviews but I’m so happy I came.... both pediatricians and all the staff are amazing especially the nurse who gives my daughter her vaccinations... I personally have never had or seen and issue with the clinic or staff
Arrive at 9:15 for a 9:30am appointment, never got my vitals taken until around 10:30am. Never saw the doc until 11:30 mins you the place was not that busy. This place is the worst with time. If u got stuff to do don’t brother coming here first, you might not be seen until the next day or something.
They are very unprofessional, late and seem to never have there stuff together.
The staff always have an attitude and rude. Everytime I go there it's always dirty their bathrooms are never clean my son slipped in vomit and I told the lady in the front desk she told me quote on quote "it's not my problem take your kid else where if you have a problem" I don't recommend anybody to go there and if I can give them no stars I will.. so I'm taking my kids else where like that lady told me to do
Worst service ever
This review has been removed for violating our Terms of Service
Didn't get my son's blood work on time so I walked in because the office is 5 mins from my house to reschudled. They all went on lunch which is not suppose to be. They should have a rotating lunch break . One of the workers came back and she was very abrupt and rude!!! She told me to call. So I told her I'm here already ... I don't understand when minorities worked in upscale white or Jewish neighbors they know their place but in black or Spanish neighbors they take their eye and pass and can be very snooty...
1130am appointment for gyn routine check up and contraceptives which is basically in and out appointment right?? No! Of corse not because that would just be to simple so although there is about 2 patients ahead of myself I’m still here three hours with just my vitals being checked 😡 don’t know who to blame but it’s obvi the system here only works for select few. Dr Jean is the doctor that is scheduled to see me so anyone with an appointment for this doctor be aware 😔
This clinic is disgusting the ladies that work there are so rude. The way they answer your questions is just nasty there in the ghetto but they don't have to act like there in the ghetto. Down to the damn nurse smh. Sad. Urgent care is better than your own clinic.
They need to hire more professionals at the front desk. I honestly don't know where they are hiring their staff from, but they all have attitude problems.
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