Brookdale University Hospital Medical Center's Online Review Report Card

Worst hospital ever. Dirty, unprofessional staff, unorganized and unsanitary. There’s feces at the entrance of the emergency room. Someone spit on the door and it stayed there. The staff are falling all over each other and I don’t think they know what customer service means. They need to change management because this isn’t working.

Came here because I tested positive for covid a few days ago. However my symptoms got worse (chest pains) so I decided to go to the emergency department just to make sure this didn’t turn into pneumonia. The nurse that was supposed to triage me immediately said “well that’s covid you should be home quarantining you out here spreading it”. First of all I had on a mask under my N95. Second I work in the medical field as well. We never refuse medical treatment. Third she didn’t even have HER MASK over her nose. People need to pick other career choices because they have no compassion at this hospital. I would never come here again

I took my daughter her because she had a 105.1 and very lethargic so I call the ambulance. Why do they have young pediatric patients go through the adult emergency room to get to the pediatric emergency? My kids are too young to wear a mask, I felt sick just walking through there with them. The hospital should not have young toddler's and infants going through the overcrowded emergency room during a pandemic .

Alot of rude nurses in ER

Terrible, adult and pediatric units. Don’t come here to be treated.

Sumting betta dan nutting 🎉🍻🍿😂 helps those who Honestly make an effort to Help themselves. God Bless The U.S. Of America 🤝🏽

Worst hospital ever my mother went there they found out she had a brain bleed took them 24 hours to admit her. They give no information about what’s going on to family.they don’t pick up their phones and if u do reach a nurse they give u attitude.

The absolute worst service ! patient care really needs improvement. Most Nurses have the worst attitude and the doctors are quick to prescribe pills and discharge you. Thishospital needs lots of renovations and new equipment . I had my baby here and the maternity unit was a good experience

THIS IS THE WORSE HOSPITAL I EVER EXPERIENCED WORKERS JUST SIT AROUND AND DONT HELP YOU I FEEL SORRY FOR ALL THE CLIENTS THAT COME AND SEEK HELP THIS PRIVATE HOSPITAL NEEDS TO BE SHUT DOWN

This is not a hospital, more like a homeless shelter, I went there last night had to turn back I couldn’t believe my eyes.. the smell all the vagrants sleeping on the benches.. I was so disgusted, then again it is a black neighborhood