Top Sentiments Expressed in
Top Sentiments Expressed in
Worst hospital ever. Dirty, unprofessional staff, unorganized and unsanitary. There’s feces at the entrance of the emergency room. Someone spit on the door and it stayed there. The staff are falling all over each other and I don’t think they know what customer service means. They need to change management because this isn’t working.
Came here because I tested positive for covid a few days ago. However my symptoms got worse (chest pains) so I decided to go to the emergency department just to make sure this didn’t turn into pneumonia. The nurse that was supposed to triage me immediately said “well that’s covid you should be home quarantining you out here spreading it”. First of all I had on a mask under my N95. Second I work in the medical field as well. We never refuse medical treatment. Third she didn’t even have HER MASK over her nose. People need to pick other career choices because they have no compassion at this hospital. I would never come here again
I took my daughter her because she had a 105.1 and very lethargic so I call the ambulance. Why do they have young pediatric patients go through the adult emergency room to get to the pediatric emergency? My kids are too young to wear a mask, I felt sick just walking through there with them. The hospital should not have young toddler's and infants going through the overcrowded emergency room during a pandemic .
Alot of rude nurses in ER
Terrible, adult and pediatric units. Don’t come here to be treated.
Sumting betta dan nutting 🎉🍻🍿😂 helps those who Honestly make an effort to Help themselves. God Bless The U.S. Of America 🤝🏽
Worst hospital ever my mother went there they found out she had a brain bleed took them 24 hours to admit her. They give no information about what’s going on to family.they don’t pick up their phones and if u do reach a nurse they give u attitude.
The absolute worst service ! patient care really needs improvement. Most Nurses have the worst attitude and the doctors are quick to prescribe pills and discharge you. Thishospital needs lots of renovations and new equipment . I had my baby here and the maternity unit was a good experience
THIS IS THE WORSE HOSPITAL I EVER EXPERIENCED WORKERS JUST SIT AROUND AND DONT HELP YOU I FEEL SORRY FOR ALL THE CLIENTS THAT COME AND SEEK HELP THIS PRIVATE HOSPITAL NEEDS TO BE SHUT DOWN
This is not a hospital, more like a homeless shelter, I went there last night had to turn back I couldn’t believe my eyes.. the smell all the vagrants sleeping on the benches.. I was so disgusted, then again it is a black neighborhood
If you want to sit in an emergency room for 2 hours with rude employees who ignore you and refuse to help with the reason you’re there, this is the best hospital.I will continue to go NYU instead. I needed my wrist treated after a fall on my bike and I was never seen by staff.
There is the need to address the concerns or complaints about Brookdale hospital, which is the only trauma unit EMS will take many Blacks in the city needing emergency care. This hospital however has had a bad reputation since I was a child (pre-COVID 19), and now I have to live with the regret of my father being taken there this summer. It even has a bad reputation among other health professionals and hospitals in the city. We deserve better and need to organize to expose this before more innocent people continue to get harmed. Although lately we have gotten so much lip service about concern over Blacks and Latinos and equality/equity, when the truth is that a major medical institution like this has been permitted to function in ways that would not be tolerated in other communities. I am willing to work with others to mobilize a collective voice, because the leadership and staff do not seem to get the message, as unacceptable treatment is promoted with lies and excuses. As long as they continue to get paid, build their careers, and support their families, they will not care about ours.
the staff at this facility is 100% rude. they have an unwillingness to help. the staff is snippy and harsh. ill stick to northwell.medical records is RUDE, patient relations is RUDE. I asked for a name of a department and got ping ponged to every department and they constantly cut me off mid sentence.
At this time I will only say that this is not a well-functioning hospital. Don't expect to get proper care here and bless all the people that ever have to receive trauma care in here. Residents don't bother to be prepared to talk to family by reading previous Resident's notes, and end up contradicting a colleague. This leads to confusing patients and their families, including causing further stress on these same people the Resident doctors are responsible for helping. Only one CT scan available after a certain time of day, as a result in-patients are left to wait for the ER CAT scan to be available which may not happen. In-patients will wait until the following day regardless of how necessary the test may be...smh. One word for how this hospital operates: disgraceful. Also they need to replenish custodial/housekeeping staff because the hospital rooms are sometimes not cleaned.
STAY AWAY from this hospital.. I have an accident and i was in emergency room but they take almost 2 hours for filling up all those from.
I was really surprised to see so many negative reviews because my experience at this hospital was the exact opposite. I had bariatric surgery at Brookdale Hospital and had a great experience! Dr Hufford and his team did an amazing job preparing me and I’ve already lost 80 pounds in about six months. He is one of the most caring doctors I’ve ever seen and I can’t say enough about resignation how well I was treated throughout the entire process.
DO NOT COME HERE. FIRST AND LAST TIME OMG. I HOPE ALL THESE NURSES. READ THIS. THEY ARE THE WORST OMG. I FEEL BAD FOR THE COMMUNITY. I would def seek legal services.
Have you in pain for hours and they ignore you
Staff is very discriminatory towards LGTBQ+. The staff will literally leave you in pain because of their personal views.
Worst hospital in New York
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