Optimum Health Physical Therapy's Online Review Report Card
Optimum Health Physical Therapy
4.8
Average Star Rating
204
Total Reviews
11
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Optimum Health Physical Therapy received 96.7% positive feedback, with patients praising the knowledgeable staff, personalized care, and clean environment. However, 6.7% of the feedback was negative, primarily citing billing issues and rude front desk staff. Overall, the practice is valued for its expert therapy, yet needs better administrative coordination.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Optimum Health Physical Therapy's Reviews
Working with Karen has been a really positive experience. She’s professional, approachable, and genuinely cares about helping my mom feel better. Her work on my mom’s neck and shoulder area including soft tissue techniques, scapular mobilization, and guided stretching has made a noticeable difference in reducing her stiffness and pain. My mom has also been sleeping better as a result. The exercises Karen provided, like scapular retraction drills and neck mobility and stretching routines, have been super helpful. She consistently checks in to see how things are going and adjusts the plan based on my mom’s feedback. We’ve seen real progress, and we’re very grateful for her care.
I’ve had a great experience working with Karen during my physical therapy sessions. She’s knowledgeable, attentive, and always takes the time to tailor both the exercises and manual therapy to my specific needs. The posture-focused exercises she guided me through have really helped with my alignment and overall mobility. Her hands-on techniques and clear instruction make a big difference in my progress. She speaks in between giving me feedback on what I can do to improve making it feel like a comfortable environment. Karen’s professionalism and positive attitude create a supportive and effective therapy environment. She is a very funny and outgoing person and shows that she really cares about the health of me and my grandmother. Highly recommend!
Felt welcome and heard. Very attentive to my concerns and therapy session was most beneficial. Left with techniques and exercises to improve strength and flexibility.
This is hands-down one of the best physical therapy clinics I’ve been to. Everyone is very professional and the care was definitely top-notch. Working with Eric has been a huge help as he extremely attentive, thoughtful, and puts a lot of thought behind every exercise he gives me.
I love this place so much. They treat my daughter so well, they are above and beyond friendly and the office is very modern. I even love the music they play in the waiting room. I highly recommend this location to everyone!
Clean and professional
I had a very positive experience with the staff. Tony was thorough and took time to treat me using different modalities . I had a long session and the staff was professional and the check in was efficient
caring therapist, nice clean place, patient and gentle
The best therapy place and best team ever.
“I don’t usually write reviews, but I truly feel that Mechele deserves a special thank you. I highly recommend her to anyone in need of expert care. She is truly the best! Her dedication, patience, and professionalism are unmatched. I’ve been dealing with scoliosis and chronic back pain for years, and her treatment plan has significantly improved my condition. She takes the time to listen, understand, and tailor her approach to meet individual needs. Mechele is incredibly kind, positive, and always makes you feel comfortable during every visit. Her care and attention to detail make every session productive and encouraging. The staff is also super friendly and professional, creating a welcoming and supportive environment. If you’re looking for a physiotherapist who genuinely cares and delivers results, Mechele is the one to go to!” Mechele🥇5/5
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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