Colleen Crandell's Online Review Report Card

I have been to Southern Tier Dermatology for 2 visits. I cannot say enough about how great my experiences were. I saw Patrick Crandell both times. Very professional and accommodating. Staff and girls in the office wonderful as well. Highly recommend!!

Like other patients, we too experienced a very, very long wait. The office personnel and medical professionals appear to be oblivious to this nor do they appear to care for those that are aware. I guess no one else's practice, profession or time matters. Having said this, my son has had success here with acne treatment but I just assume drive further away for a more organized, professional practice. The waiting room at one point was standing room only. This felt unsafe with Covid-most medical offices do not allow a back up in the waiting room to avoid exposure. No one took our temps not asked questions about symptoms. Don't put to much stick into their "safety measures taken".

With wait times consistent with your local emergeny room, you would assume the patient in the next room was an acute trauma patient rather than someone experiencing some stubborn eczema. This practice values no one's time. I cannot believe I have paid them as many times as i have.

The providers are constantly running late! My son has been going to this provider for well over a year. We wait a minimum of 30 minutes every time we go, and when I brought this to their attention, I was told that the provider lives an hour away. As if that is a reason to be consistently behind schedule! We will be looking for a more professional dermatologist immediately.

Liked the doctor, she did a great job with my procedure. She was an hour behind, without apology. That was disappointing.

Having been seen by two doctors who are not able to figure out the issue with my skin, prescribing medicine over and over that has no effect on bettering the issue. I feel like they don't take their patients symptoms seriously because it doesnt effect them. They still get paid to essentially do nothing. Nothing has got better and I'm losing sleep every night due to chronic itching. How many visits do I have to make and how much money do I have to spend before something gets figured out??

Best Doctor ever!!

She is amazing very kind and sweet!! Explained everything to me before she did the surgery! Definitely recommend her.

45 min late first appt, Over 1.5 hours late the second, and could not handle being told I didn’t appreciate waiting so long. I have never been treated with so much hostility or disrespect. She told me she “was not the person to mess with” in the midst of a rant about how busy her office was. I am appalled to have had such a nasty, horrific experience with a professional whose care I had waited over two hours total.

She made me feel very comfortable and did a great job on my procedure. I would recommend her to others.