Aca Acupuncture & Wellness's Online Review Report Card
Aca Acupuncture & Wellness - Herald Square
4.9
Average Star Rating
47
Total Reviews
11
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
ACA Acupuncture and Wellness received 93.6% positive feedback, with patients praising the professionalism, caring staff, and effective treatments. However, 6.4% of the feedback was negative, primarily citing confusing communication and issues with paperwork. Overall, the practice excels in patient care yet it needs better time management and communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Aca Acupuncture & Wellness's Reviews
It was really good! Like haven! Lisa is doing a great job! Highly recommended!
I absolutely loved this place! My shoulders were in so much pain, but after the treatments, I feel so much better!
“I visited ACA Acupuncture for the first time due to some speech difficulties I’ve been experiencing. From the moment I arrived, the staff was incredibly friendly, and the space was clean and welcoming. I decided to give acupuncture a try to see if it could help. After my first session, I noticed an improvement—my tongue was able to do things it hadn’t been able to before. I’m now on my second visit and will continue to share updates on my progress. Thank you, Practitioner Jiru, for your care and support!
I highly recommend Ella to anyone seeking effective and compassionate care. This is hands down one of the best acupuncture experiences I’ve ever had!
I want to offer the highest recommendation for ACA Acupuncture and Wellness. Nothing is worse than excruciating back pain.. on the weekend. ACA has Sunday hours. I was able to be seen right away. I was able to schedule additional appointments on Monday and Tuesday. Ella Jiru Xu is a consummate professional.. highly skilled at what she is doing. After these three sessions, I am feeling so much better. I can function. The location is convenient. The facility is bright and clean. I am so happy to have created a relationship with skilled kind people in this office. Ella expressed concern about my following up with her to share the MRI results which I will schedule with western traditional medicine. You will feel well taken care of at ACA.
I booked on ClassPass as a massage booking. I arrived early but signed no paperwork and was just brought back for my massage. It was overall okay; she targeted my requested spot properly even leaving me sore for a couple days to follow, but the experience was a bit confusing on expectations, communication, and when we were actually done. She left the room and entered the room to do hot stones. Then left the room again and never returned. Five minutes of laying awkwardly until I assumed it was over, got dressed and left. On the way out I was asked to complete paperwork. READ THE SMALL PRINT - the liability paperwork you sign agrees for you to waive your rights to all malpractice. Therefore if a provider errors or acts in bad faith, you have no legal rights to your healthcare. I did not sign the paperwork and will not return. I don't participate in healthcare practices like this.
Really good experience. I had a severe migraine and i felt so much better after the acupuncture. Ella is really professional and kind and helpful. Will come again.
I had a fantastic experience ACA. I received a massage and acupuncture for my knee and I left feeling amazing. I highly recommend and I’ll definitely be back
I made an appointment because I’m desperate to fix my recent lower back pain and a friend suggested acupuncture. I have never done it before but in the office was so lovely. For my first visit, Ella offered a massage and explained everything to me and made me feel comfortable. She also gave me advice for at home between visits. I’ll definitely go back.
They are amazing! Ella is the best Acupuncturist I have ever had. The staff is phenomenal, great service! You will feel the best version of yourself after the treatment! I recommend this to anyone! They are the best!
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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