Last updated on 3/11/2022 | Get latest review report for $1
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Solon Pointe has an amazing team. The facility is managed by loving and compassionate healthcare professionals. It smells great. Looks great. Dignity is maintained. The facility is Covid free. Everyone that works for Solon Pointe is extremely dedicated to provide awesome care each day.
The staff were exceptional. My mother was very difficult and they were able to make her feel welcome and had terrific attention to detial
Robin, the skilled nursing manager, is super committed To patient care. They don’t come any better. It is comforting to know that Solon has a four-star building that accepts waiver.
Solon point is a great facility for health care . They provide a great service to all residents.
Nice and clean
I was told by someone in the community that this was the top rated nursing facility in Solon. Boy was she right! They give tremendous care and really care about their residents as people. They keep family in the loop for anything that may come!
Nice people and very helpful team
Scott Merrell who posted about the great staff is in charge of admissions. Complete misdirection!
My mother was a resident there and the staff is unprofessional and lazy!! They have a high turnover because the DON and Nursing staff keep leaving! The residents smell like pee the floors are never mopped in the rooms and they steal the residents clothes and soap. BEWARE if your family has wounds because they will not change the dressings or keep them clean***
This Facility use to be Wonderful and Kept up when Don was the Director. Don cared for the residence, it showed and he was very personable. Don hosted holiday events, children events and also had live bands for entertainment. Now they have nothing to look forward to. There has not been any events with the new director Rich. Don would go around to residence rooms just to check and make sure they were good. Don was thorough in comunicating the specifics regarding my mother. The building was cleaner and my mothers room was well kept. I really miss Don there and so do staff and residence. Now this new director Rich is very unprofessional and rude. Everything has gone down hill for my family since his arrival, including my mom's health. His energy is not a good fit for Solon Pointe, he called the police and banned my daughter from seeing her grandmother because she expressed concern ABOUT how unsanitary the facility and her room is, the misinformation regarding my moms medication, his rude and nasty arrogant disposition, the stolen phone, my mom's rapid weight loss(food disgusting), and the unreported falls. Tells alot about a persons character to band someone from there loved ones. You have to have a kind heart, you have to love the elderly, you have to have compassion, you have to have understanding that some people really love there family and will make sure they are not getting mistreated in anyway. You can't be there for a paycheck. Karma is real so people need to be careful on what you put out....because you get it back...As long as I AM on earth I am going to make sure my Mother is good PERIOD!!!!!!!
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