David W Mueller's Online Review Report Card

He was the pediatrician at the hospital when my baby was born and he did an excellent evaluation with her. We signed on for him to be our pediatrician going forward based on our experience at the hospital. He has always been gentle, kind, never rushed, never judgmental, and all around wonderful. I highly recommend!

Had a good experience with meeting Dr. Mueller and appreciate the help and advice he gave me for my TMJD problem. I was not very impressed with the clinical nurses/assistants or the general office vibe. The nurse/assistant I interacted with was quite unfriendly when taking my history and images. I didn't feel like I was getting good "care" from this nurse. The xray machine was in a shared space with what looked to be a supply closet, which was strange. So I had a positive experience with Dr. Mueller but not really with the other staff or office environment.

I was referred to Dr Mueller for a tooth extraction. From my very first interaction with the receptionists, to the consultation with the doctor and his assistant, to the day of surgery I had a very positive interaction. I went during the Covid19 pandemic and during these times, we need patience, support, and understanding, and this office gave me that. It wasnt painful at all and he was very gentle. Thank you and your team for putting up with such a big baby today!

Beware! I visited Dr. David Mueller for a consultation regarding TMJ. I had never seen this doctor before in my life, and I only saw him for 1 visit/consult. Be careful and beware...this doctor will let you think he can treat your TMJ with a specially designed night guard that only he can produce. Your insurance company will be contacted for an estimate for the night guard and then you will be ordered to complete a psychiatric evaluation before proceeding any further. He has his ladies in the office trained very well for this, too. He requires a psychiatric evaluation because he shares during the consultation that according to his latest research ALL people with TMJ have psychiatric issues. I was so appalled that I filed a state complaint with the Commonwealth of Virginia Department of Health Professions, for this appeared to be an abuse of a license. It warranted further investigation. I had shared my experience with other professionals and friends and they could not believe it; they had never heard of such a thing. The professionals seemed to recognize the notorious behavior, however. The complaint warranted investigation but the decision of the board was that there was insufficient evidence of a violation of the laws or regulations governing the practice of dentistry. My thought is what about Best Practice. Since I do not know all those laws and regulations, I think this doctor is treading that fine line because I cannot imagine that he is implementing Best Practice.

After developing a Class III Malocclusion around the age of 18, I knew in the back of my head that I wanted to get it fixed one day. I had family members and close friends continually ask me how this happened and quite honestly it made me feel quite insecure about my face and general body image. I became so insecure, unhappy, and uncomfortable that I felt genuinely bad taking photos with family and friends. Dr. Mueller did an absolutely phenomenal job at correcting my jaw and subsequently - how I view myself in the mirror and my overall image. I am so pleased with the experience with Dr. Mueller and his staff, the speedy and near-painless recovery process, and the results. In the beginning, I was quite hesitant with going forward with the surgery. There was a bit of anxiety on how I was expected to look afterwards, how difficult and long that I thought the recovery process would be, and the potential for complications. After my initial consultation all these worries were minimized as the result of his very friendly and professional staff, Dr. Mueller explaining in exquisite detail what and how he planned to fix my jaw, and his extremely high success rate and experience. I'm thoroughly impressed by the overall experience and I urge anybody who is on the fence about surgery to schedule a consultation. I'm so happy that my face looks normal now and I'm not constantly worrying about how my face looks to others. I can feel that this surgery has boosted my confidence and I just wish that I had done it earlier.

After five weeks with my jaw wired shut . By Dr Mualler. I got zero follow up care. In the third week i thought that I had reinjured my jaw and call dr. Mueller's office dispassionately I was told to just go to the emergency room not the end of five weeks when the wires fell off note fell offit was to reveal the doctor Mueller had wired my jaw shut incorrectly any of essentially pushed three of my teeth sideways in my mouth thanks doc I hope that I'm allowed to practice my trade for you someday. now I got to find someone else to take the screws out of my mouth

My daughter was in a terrible car accident resulting in a broken jaw which required a 4 hour surgery and 2 plates on both sides of her jaw. Dr. Mueller was the operating physician at Sentara Norfolk General. Although, he did an excellent job at the hospital with surgery, when we arrived for her post op appointment our experience was not pleasant at all. Upon entrance, the receptionists sit behind a closed tempered glass (I am assuming for HIPAA and privacy protection none the less very unwelcoming). I stood in front of the glass and waited, was handed paperwork to complete and the glass was closed back immediately. (The receptionist was actually the friendliest encounter we had in the office. She was pleasant in explaining the paper work and letting us know that although they did not accept our insurance, we could submit the insurance claim information for the car accident and they could bill that way. She also rescheduled our appointment to an earlier time as I called with concerns of the amount of pain my daughter was experiencing and the leakage of her bandages. I am pleased with her being so accommodating.) When my minor child was pulled back, his nurse or assistant without even speaking first put on a mask and then asked my child "have you been showering". The smell was from the leakage and draining after her surgery not due to poor hygiene. She then multiple times talked about the smell. Asking us, did we "smell it", saying that it "could be infected" without the doctors evaluation. She then asked me was my daughter taking an antibiotic, I told her one was not prescribed. She then asked why I didn't call them to have one written. (Unbeknownst to her, I called Sentara asking about the drainage and if she was supposed to be given an antibiotic and they advised me that since her post op appointment was the next day, I could wait vs bringing her back into ER just for repacking bandages and to confirm the Rx at that time.) Once Dr. Mueller entered the room, he confirmed that he wrote a note suggesting that she stay on the antibiotic in the hospital via IV and that they also write a script for 10 days after due to the severity of her surgery. He stated that all he does is "make the recommendation but Sentara writes the Rx." As he proceeded with his examination, he started trying to get her to speak which was still uncomfortable for her so I told her to use her phone to type what she was trying to say to which he clearly was opposed to and very rudely said "all she did was use that phone the whole time I was in the room in the hospital. I don't want her to use her phone". She wasn't using her phone upon him entering the room but, I grabbed her phone, sitting next to her so that he couldn't say anything about her using it. She told him she couldn't move her tongue. (She could, it was just very uncomfortable for her.) He then put his finger in her mouth and pushed aggressively on her tongue causing her to jump out of the seat, crying and tell him he was hurting her. At this point, she was obviously irritated. She told him as best she could "you don't know how my mouth feels, don't touch me." To which he responded "don't give me attitude". Because, someone in the room had to remain calm. I told my daughter to calm down. Assured her that he wasn't trying to hurt her, he was trying to help but I honestly wanted to walk out at this point. Once, I got her calm, he proceeded. He cut the main bandages that were wrapped around her head and assured us that her scars were not infected, gave us the Rx for the antibiotic, and asked that we return in a week. Her bandages were not repacked. I ended up taking her to an urgent care for that. The smell went away instantly. I am currently researching another Oral Surgeon to remove her stitches as I am completely baffled by the treatment she received.I understand that teenagers have an issue with their phones however, the other Nurses, FNP, and associates in Sentara advised her to write what she wanted to say vs trying to talk to alleviate any pain as best they could. In addition, this is a patient first and a child who prior to a car accident has never had any health issues, surgeries etc. That phone was used as a distraction for a very traumatizing experience. This added to that. I expect that all patients be treated with dignity and respect. My daughter absolutely was not! When we were given the name of the operating physician I was given a sense of relief in hearing from other physicians that he was "one of the best." I looked on his website <a href="/redir?url=http%3A%2F%2Fvafacialsurgery.com&amp;s=a3f2ec3f576f45a1f44f6226340e6f3d7e464eecf68508bb9f7a59bdad5a45d7" target="_blank" rel="nofollow">vafacialsurgery.com</a>, his attention to detail in his paintings assured me that he would also care about the aesthetic side of the surgery which is most important to a 16 year old child. I am very thankful that the surgery went well however, I am extremely disappointed in the way my daughter was treated as a patient in his own facility.

Wednesday morning I broke jaw. And have been place on some Canadian style waiting list. For Dr Mueller. After it was discovered I did not have insurance. My surgery went from being sometime today Thursday the 24th to maybe maybe Saturday morning possibly Sunday so basically I'm waiting on surgery to be performed by a doctor who doesn't want to do it

I had moderate/severely degenerated temporomadibular joints. This was causing very limited jaw opening and pain, which was severely affecting my quality of life. Dr. Mueller performed bi-lateral temporomadibular total joint replacement surgery two weeks ago. The joint replacements were made by TMJ Concepts. I am pleased with the surgery, the joints, and results.I am pain free, my eating is amazing, and I can already open my jaw further than I could before surgery.Before the surgery, I did not realize just how many problems were associated with my degenerated tmj's. I suffered from muscle spasms and tightness in the jaw and neck, headaches, tightness and pressure in the ear, difficulty eating, difficulty sleeping, and fatigue.Only two weeks post surgery and I have had none of these symptoms. I owe all the this success to Dr. Mueller. He is professional, caring, and extremely knowledgeable in his field. Dr. Mueller is a remarkable surgeon, and I would highly recommend him to anyone.

I was referred to Dr. Mueller by my primary dentist to get my wisdom teeth extracted. I went online to look at patient progress photos, some general information on the doctor, and ways to schedule appointments. When I tried to visit the website that was provided on the referral sheet and online: <a href="/redir?url=http%3A%2F%2Fwww.vafacialsurgery.com&amp;s=b4cc661eb3ebfc1eba44844a013cd8150677819d518faa3c4facd197ffb87e16" target="_blank" rel="nofollow">vafacialsurgery.com</a>, It brought me to a match making service page... I feel as if this is very unprofessional. I will be going back to my dentist to find another facial surgeon.