Neighborhood Urgent Care's Online Review Report Card

Professional, caring staff!Fast service thru urgent care, and excellent throughal primary care doctors at every location. I have been a urgent care patient since 2016 and love this place. Oakridge, clinton and Jacksboro locations are all above 5 stars *********Each location has convenient hours open early and close late and open on Sundays.I just can't say enough about how great the doctors, nurses and office staff are at each location.They also offer rapid covid testing now results in 20 minutes! If you are looking for a wonderful doctor from primary to emergency your search ends here!

I have been to this urgent care a few times. They are always so nice and friendly. Very helpful and caring.This is also where I take my daughter. They are great with her. We have never had to wait very long and the office has always been clean.

Great people to help u anyway they can here.

People are friendly, and doctor's are thorough

We absolutely love the staff and have had very few bad experiences here. As a matter of fact the only people we didn’t care for are no longer here. We have had 5 of our 6 kids here within the last week. If it wasn’t for the quick thinking and action of Jen, our oldest son would have been admitted to children’s. She was a God send when we were at a complete loss as to what was wrong and how to help our sweet son. Anthony is super great with all of us and has absolutely no problems with taking the time we need to make sure we completely understand what is wrong and how to care for the issues at hand.

Thanks Neighborhood Urgent Care. They were really great.

Caring, sensitive and efficient!

If you can't afford health insurance you can't afford this place. 95.00 for just a visit. A lot of money from a poor community.

I am so pleased with both the friendliness and professionalism of this location, our visit was fast and pleasant for my 4 yr old.The staff here is why I will keep coming back, Keep up the great work.Special thanks to our Receptionist, our X-ray Tech, and Brandy.

very sweet and kind people who care about there patience I highly recommend Anthony and rhonda there are wonderful ❤

I brought my mother to this clinic almost 2 months ago, while we were visiting from out of town. I could have not asked for a better experience. The receptionist was friendly and the nurse Miranda was very sweet to my mother. Dr. Anthony made our entire visit, this young man had my mother laughing even when she did not feel well at all. He listened and treated her so well. You could tell he truly cared how he makes his patients feel, which is rare in this day and time. I didn’t think our experience could go any better, and then my mother asked this young man to say a prayer for her, instead of waiting until we left, he prayed for her right then. I highly recommend Neighborhood Urgent Care, and if you get the opportunity to meet Dr. Anthony consider it a true blessing. He’s a special young man and we pray for many blessings in his life and know that he will touch many. My mother said, she didn’t see a ring on his finger ladies.

They told me false information for my son. And said they was going to call in a cream to my pharmacy. It was never called in. This is the 2nd time this has happened. Next time I'll try other urgent cares. This one in unprofessional

Just want to take a minute to brag on an employee. She went above and beyond her job duties. Ihad back surgery and was was a referral through your medical office. I had my surgery and when it came time for my orders to be done no one at the facility had a clue of what to due. I was really upset and at crying. I called and left a message with Mary she called me back to see why i was so upset and she went above and beyond to help me. She got me home health and she got my medical supplies. Even kind enough to give me her personnel cell to help me on Saturday. I call her today and she is upset on the phone not sure what for. But if it had not been for Mary I would have hired a lawyer because your office can not provide primary care in manner it should be done in. No one knew how to handle my situation.

This clinic is absolutely wonderful! My wife needed a Neurology referral. Micaela Stephens placed the order immediately and Brandy called us with an appointment the next day. Our Primary couldn't even expedite an appointment, they were scheduling us in August! I'm so glad my wife could receive the best possible care. The staff is excellent and always so kind. I have never met such understanding and caring people. Thank you for all of your hard work :)

This place will give you an antibiotic and steroid for anything that is wrong. There is no actual doctor on site. And to conclude the lady that proceeded to give the shot had to get someone else in the room to show her how to give the shot. Very unprofessional and absolutely scary to think it’s a bunch working there that aren’t even trained or knowledgeable about anything medical! Beware!!!!!

This Neighborhood Urgent Care is a joke? They non-licensed worker giving shots and doing other medical procedures. My mom came into the clinic for a chest cold and was prescribed 4 different medications. She said no one was friendly. As she was walking out the door medical staff in the back she felt like they where making fun of her. Sorry place no professionalism at all.I know this review will just be thrown to the side. Another person will come in and be treated the same way.... My mom said the lady that gave her the shot had to ask for help. Don't need to send your loved ones in that place. No name tags on anyone. The receptionist could be the Doctor "BEWARE".

I absolutely love them all down there. I went today and it was so nice in there. Smelled great. CLEAN. And everyone was so sweet and helpful. Love my Dr. There. She is great. Thank u again for all the care u gave me today 😷 🤗

Wanted to be on birth control, got on it and they couldn’t schedule me in for a refill until AFTER my prescription ran out. Called again about scheduling an appointment some time later since I was a primary care receiver and was put on hold and hung up on. I will be finding a new place of service.Also, once put on birth control, they sent it to the wrong pharmacy (never mind having written it down 3 different times on their patient information paperwork), and was not told where it was until days later.

I need the owner to contact me asap

Took my very sick mother here on Sundaywaited 4.5 hours at a local ERhad to leaveno way she was going to be seen in 8 hoursPCP office was booked Saturday. Was seen in a very timely manner and treated. The Physician/or PA called back 2 days later to check on hercalling in some more prescriptions. Excellent servicehopefully she will pull through this.