Neuhaus Foot & Ankle's Online Review Report Card
Neuhaus Foot & Ankle
4.8
Average Star Rating
118
Total Reviews
27
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Neuhaus Foot and Ankle received 41.6% positive feedback, with patients praising the professionalism, thoroughness, and knowledgeable staff. However, 58.4% of the feedback was negative, primarily citing incorrect orthotic fittings, billing issues, and long wait times. Overall, the practice is appreciated for its excellent medical care, yet it needs stronger administrative processes and communication..ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Neuhaus Foot & Ankle's Reviews
He was great! Fixed me right up! Also, Easy to get an appointment, short wait time and staff was very nice!!!
Reviewed On Google
Dr. Thurston was amazing! He not only fixed a severe new break in my foot, but was the only doctor to successfully remove hardware from a prior surgery. 2 doctors, including the one who implanted the hardware, tried and couldn’t remove the hardware. I have absolutely no pain and have been able to wear any shoes that I want to want since being a patient of Dr. Thurston. I highly recommend Dr. Thurston.
Reviewed On Google
I have had pain in my big toe for over a decade. At my first appointment, Dr Thurston went over all my options and we made a game plan. Taking it step by step, but I feel confident I am in the right place!
Reviewed On Google
Dr. Thurston was amazing and Kitty was amazing herself! I felt relaxed and welcomed right off the bat! They were cam and relaxing. Explained everything thoroughly and answered all my questions.
Reviewed On Google
Dr. Thurston was great! Took my son in for an infected, ingrown toenail and Dr. Thurston did a great job of explaining the procedure, was so kind and understanding. Great bedside manner, which is rare these days. All of the staff were incredibly kind and helpful.
Reviewed On Google
Dr Hurston is by far the best Dr I have saw for my feet . I recommend him for anyone
Reviewed On Google
Excellent service. Dr. Thurston was caring and knowledgeble. My son felt comfortable with the procedure. The only pain was due to one injections. The rest was pain free. Highly recommend them.
Reviewed On Google
The Dr. and Staff were very nice and helpful. They also made me feel as comfortable as possible. Thank you!
Reviewed On Google
Glad I got an email asking me if I was satisfied with my care. Honestly? This is the first time in a long time it feels like a doctor has sat down and listened to me, looked at the problem I'm having, and genuinely tried to help me. Dr. Thurston and his staff are all sweethearts. I'm forever thankful that his establishment accepts my insurance because, well, if they hadn't, I know good and well I'd be stuck with a problem I've had since 2015. He prescribed several medications to help me, gave me very clear and easy instructions to follow, and was so judgement free that I'm, for once, not dreading a followup appointment.
Reviewed On Google
Quick appointment time. Took me right away. Handled my problem quickly and professionally. Office staff very friendly and courteous.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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