Star Physical Therapy's Online Review Report Card
Star Physical Therapy
4.7
Average Star Rating
137
Total Reviews
18
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Star Physical Therapy in East Nashville received 92.4% positive feedback, with patients praising the friendly staff, knowledgeable therapists, and supportive environment. However, 7.6% of the feedback was negative, primarily citing issues with front desk staff attitude, billing concerns, and minimal hands-on attention. Overall, Star offers excellent care, yet it needs improved administration and responsive customer service.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Star Physical Therapy's Reviews
Exceptional and friendly staff. Truly wonderful to work with!
Reviewed On Google
The environment is very nice and they care about you. My therapists Megan and Lauren are absolutely amazing. I could have an appointment with either one and the other will come and check on me and my progress. Extremely grateful for those two wonderful people!
Reviewed On Google
They are the best. Thank you Sandy for taking care of my shoulder and neck
Reviewed On Google
Great staff! Awesome PTs!
Reviewed On Google
Makela healed me. I had the best experience at Star East Nashville! Thank you, team!
Reviewed On Google
Going in you know something hurts,not always smiling,and sometimes rude. Everyone one there has been so professional,kind and encouraging. I know when I leave I will feel better and that’s what it’s all about.
Reviewed On Google
Great atmosphere and very skilled practitioners! Highly recommend Erika and Sandy
Reviewed On Google
Excellent staff and quality care.
Reviewed On Google
Sandy and team are the best! Sandy has provided so much guidance and support through my recovery journey. I’m beyond appreciative of the team including my former therapist, Alex.
Reviewed On Google
This is an excellent staff of combined extraordinary skills. They were not only a pleasure, they also brought me great relief. I'm grateful for the experience.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
