Star Physical Therapy's Online Review Report Card
Star Physical Therapy
4.9
Average Star Rating
131
Total Reviews
23
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Star Physical Therapy on White Bridge Road received 98.4% positive reviews, with patients praising its professionalism, knowledgeable staff, and welcoming atmosphere. However, 1.6% of feedback was negative, citing delayed appointments and rude behavior. Overall, the practice is favored for excellent care, yet it could enhance scheduling efficiency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Star Physical Therapy's Reviews
The first person you usually meet at the desk is Becca. Not Beckie. She is the nice redhead. Then I did my foot therapy with 2 hard working ladies Veronica and Anna that goes by Annie. They all work great together as a team. The plus part comes hearing about the pets. It was tough dealing with the pain but they say no pain no gain and would you rather have the pain of physical therapy or would you rather have the pain after the surgery my foot was so hyperflex that I had to work the muscles down I could stretch my foot out but I couldn't do anything else. So if you have to have physical Therapy please go see Star physical therapy on white bridge pk.
Reviewed On Google
This STAR location is outstanding! Tim and his entire staff were welcoming, knowledgeable, and so helpful with every aspect from answering all of my questions to scheduling and supporting me through my progress and recovery from back surgery. Would definitely recommend this location and especially Tim! Thanks again!
Reviewed On Google
Sarah my PT Therapist her training were Phenomenal. I appreciate how clearly she demonstrate and explain everything. She made my homework very easy to do and remember. The staff were friendly and customer service relationships were on point.
Reviewed On Google
Excellent experience, great service, I feel much better.
Reviewed On Google
The therapists at STAR are top notch. I have been through therapy twice for two different reasons and my condition has improved both times.
Reviewed On Google
I was having frequent falls and had several joint replacement surgeries. I had balance issues. It was Annie that suggested that I should see a neurologist. I went to the neurologist and she ran a couple of tests.The test showed that I had a bulging disc that was pressing on my spinal chord. After the surgery my balance has improved and I am having zero falls now. My neurologist told me to thank my therapist for discovering this issue. I can't say enough how thankful and grateful for Annie, my therapist.
Reviewed On Google
Friendly, efficient and always on time. Excellent documentation and follow up. I came away so well informed.
Reviewed On Google
Great place. Ms. Veronica was top notch. Ambiance was comfortable. They were professional and respectful.
Reviewed On Google
Veronica was very knowledgeable and really pushed me in a professional manner to get me to where I am today. She was so fun to work, I actually looked forward to PT, and the hour went by too quick. If I, or someone I know is in a position where PT is needed that Veronica would be where we would go
Reviewed On Google
Knowledgeable and personable staff and physical therapists. Great people to work with.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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