Urgent Team Management's Online Review Report Card

Urgent Team was wonderful! I was seen promptly and the NP, Ashley, was compassionate and knowledgeable. I would definitely recommend this clinic!

Taken my wife here, everytjing is excellent. Great health care providers

Yesterday (Saturday) I finally bit the bullet and went in to the fortress Murfreesboro TN location. I was very sick since Wednesday and had chest pains and having trouble breathing. When I got there I started having a crazy bad panic attack and told the girl and they took me right back. I had no wait time to talk to the nurse and doctor and they were amazing and even answered a lot of my questions. Highly recommended

Super nice and Jennifer Miller is great. The place is clean and they take time with the patient.

$400 bucks for a 5 minute office visit? No tests, nothing. Literally told them what was wrong, wrote me a script and then I get a bill where they charged my insurance 400 bucks. INSURANCE FRAUD.

Do not waste your time here. Most disorganized and unprofessional you will deal with in the medical field.

dont even bother to pick up the phone

my daughter who is away in college just went in presenting with severe pain and was told they would do nothing, that she would need to go elsewhere tomorrow. they had no issue charging her $300 for no treatment tho. As a mother, and someone who has worked in the healthcare field for 20+ years, I find this totally unacceptable.

What a joke! Scheduled an appointment for a COVID test for my daughter. Drove 30 minutes to get to the appointment and received automated text messaging about how to proceed once we arrived. We arrived 20 minutes early, but there was NO DOCTOR on the premises (he or she had to leave due to an emergency), NO TESTS AVAILABLE at that location, and they said THE COMPUTER SYSTEM was down so they said they couldn’t call us to tell us not to come. Even after we left, we continued to get the automated text messaging. No one bothered to call another location to get our phone numbers from the computer system and/or to cancel the appointments in their system. The WORST run medical practice I’ve EVER had any experience with!!!!

Worst experience at and urgent care ever! I was in extreme pain, doctor never even checked me out and had already called in my prescriptions before my xrays even came back for the radiologist to review. I was waiting on my results and the nurse came in and gave me a shot of toradol and said I could leave, I informed her I was still waiting on my test results! Once they did come back, it was determined my tailbone was broke and the doctor told me all she could give me for pain was muscle relaxers and Ibuprofen, as she did not write any pain medicine. Said if I was still hurting, Id just have to go the the ER. Dr. Percy in Decatur, AL, was very rude and unprofessional! Update: I sought a second opinion and the doctor was appalled at my treatment from Urgent Team. He stated there was no reason to prescribe muscle relaxers for my type of injury/broken tailbone! Dont go to Urgent Team if you are in serious pain!