Vanderbilt Ingram Cancer Center's Online Review Report Card

Vanderbilt Ingram Cancer Center is a very great organization. I cannot say anything bad about this facility. Great doctors, great staff. The staff makes you feel like family. Palliative care is wonderful. Clean place to be.

Such a busy place yet staff doesn't show it. In and out many times over 2+ years and every outcome no matter how difficult was made easy. Thanks to all for your love ❤️

Valet parking in the cancer center was wonderful thanks to a young man named Deuntis in valet department. Not to many young men have the smile and the manners that this young man had Keep up the great work young man.

I highly recommend Ingam Cancer Center. I was treated for stage 4 MCL there. The compassion and care I received was wonderful!!

The staff are very nice and efficient. The employees are very courteous. You might want to go a little early to the food court as it becomes very crowded during the lunch times.

I cannot recommend Vanderbilt Medical Center enough. I had a bone marrow aspirate and biopsy today at the Vanderbilt Ingram Cancer Center to rule out multiple myeloma. I, of course went on YouTube to see what to expect. Huge mistake. I confess to being a little anxious about the expected pain I was about to endure. Never happened. I've had more discomfort from skin biopsies. Krista, the nurse practitioner, and Allison, my nurse were unbelievable. They were friendly, reassuring, and empathetic. They were truly interested in me and my comfort level rose. They explained every step of the procedure and Allison even massaged my back during the procedure which distracted me from what Krista was doing. I kept anticipating pain, and it NEVER happened. When the procedure was completed, I thanked them profusely for their skill and expertise. The purpose of this review is 2 fold, #1. Give these fine caring professionals the credit they are due and #2. Go on public record that a bone biopsy does not need to be painful and if that is recommended to you to achieve a diagnosis, PLEASE DO IT. Knowledge is power. Definitely worth the 4 hour round trip to go to Vanderbilt. Keep up the good work!

On 6/28, I attempted to schedule surgery. The scheduler didn't know what to do so she sent a message to the nurse. I received a message from the nurse on 7/1 asking for surgery type. I responded on the same day. 7/15, still no response. On 7/3, I received a message from the patient care navigator introducing herself. I told her that I needed to schedule surgery. On 7/9, i reached out to the patient care navigator because surgery had still not been scheduled. I received a response from the Lead patient Care Navigator stating that he was covering for her. He then TURNED OFF REPLIES so that I could not respond further to him or her. On 7/15, I reached out to the nurse, asking for assistance in scheduling surgery. I finally heard back on 7/22 from the nurse. She said that the scheduler had been out of the office and I should hear from the scheduler next week. ONE FULL MONTH OF TRYING TO SCHEDULE SURGERY!!! I reached out to my doctor (who is also with Vanderbilt) and requested that I be referred to a St. Thomas doctor. St. Thomas received my referral on Friday and I'm scheduled to see the surgeon next week. VANDERBILT...DO BETTER. Your patients should not be ghosted by you. You get 2 stars because I did like the surgeon that I met. Let's see if St. Thomas does better.

It is such a shame that this is what Nashville has to offer for cancer patients. The doctors here only care about money and do not mind letting their patients suffer.

I am so impressed with this place. The staff is amazing and I can't say enough about Dr Lindsey Goodman. The knowledge compassion and will to communicate is off the chart. Best experience I have ever had at a medical facility. 👍👍👍👍👍

This may be a repeat but it's pretty much the same place. Walking to each section. It was time for my 3-month cancer checkup. I had my pet scan, ct scan, and blood work all done in one morning. The staff is incredibly kind and the facility is spotless. The nurses took the time to explain everything to both my husband and me. See you all in 6 months!