Brian D Jackson's Online Review Report Card
4.6
Average Star Rating
88
Total Reviews
1
Recent Reviews
5
Review Sites Found
Accepts Medicare
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Medical School
KENT STATE UNIVERSITY COLLEGE OF PODIATRIC MEDICINE
Graduation Year
1992
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Dr. Jackson at Middle Tennessee Foot & Ankle Clinic received 89.8% positive feedback, with patients praising the professionalism, knowledgeable care, and friendly staff. Conversely, 10.2% of the feedback was negative, primarily citing unprofessional office staff, billing issues, and dismissive behavior. The practice is valued for its effective foot care yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
WebMD
Facebook
RateMDs
Vitals
List of Brian D Jackson's Reviews
Wow! Dr Jackson and his nurse Stacy are AMAZING. My 11 year old had an ingrown toenail and it was causing her so much pain. My daughter does not do well with needles and pain. She cried and screamed but they were so kind. Stacy hugged my daughter and had something for her to hold and they never shushed her or anything. When we came out to the front desk both ladies told her how brave she was! No scolding for being loud. I can tell this place is like a family! Hope to never have to return BUT I would in a heartbeat is we need to!
Reviewed On Google
WOW! I cannot imagine anyone giving below a 5 STAR review! Every single person was friendly, very kind, professional, and informative with every aspect of my appt. from my insurance info, costs, and treatment plan with the doctor! The care was gentle when I was expecting pain. I couldn't imagine NOT CONTINUING with Dr. Jackson in his Columbia office! I HIGHLY recommend Columbia, TN Neuhaus Foot & Ankle ❤️
Reviewed On Google
As a longtime runner, I have seen Dr. Jackson off and on for years for help with plantar fasciitis. Recently, however, I had a very bad strain of my achilles tendon. The pain in my upper heel hurt so bad I could barely walk for more than a week. Worse yet, I had been looking forward to a long-planned hike with friends through the mountains. Thanks to Dr. Jackson, I can report that after a few weeks of treatment, I was able to complete my hike — 27,000 steps (seemingly all uphill, haha) -- and had an incredible time. Dr. J is a kind, caring man and a great physician.
Reviewed On Google
Dr Jackson and the front desk staff are the best! I had a hiccup with insurance and they assured me they would help me get the claim worked out.
Reviewed On Google
Dr Jackson and his staff were very friendly and made you feel like family. He treated me for planters wart it took 3 visits and it was healed. I recommend Dr Jackson to all my family and friends.
Reviewed On Google
Amazing , super clean , professional and gentle staff 😍
Reviewed On Google
Dt Jackson makes you feel comfortable and does a great job
Reviewed On Google
Excellent care Dr Jackson was very personable and discussed all my foot issues till I was satisfied. I was very pleased.
Reviewed On HealthGrades
I just want everyone to know how great Dr Jackson and his staff are I've suffered with foot pain for many years and I've been to several foot Dr's trying to get some relief well.....I finally did!!! You can go to Dr after Dr after Dr appts and still continue to suffer sure....you talked to the Dr yes....he listened to you but....there's something Dr Jackson does that I didn't find with those other Dr's he HEARD what I was telling him and now I can get up in the morning without dreading the fact that I have to stand on my feet Thanks for HEARING me Dr Jackson!!!
Reviewed On Yelp
Staff on Hatcher Lane VERY UNPROFESSIONAL! The receptionist I never knew, or seen in my life apparently knew who I was because a person from my past and decided it was ok to speak to me about it and ask me about it. A few times i told her my hands were shaking and the topic gives me anxiety. You don't know me, we are not friends, it is NOT professional to ask about it. ESPECIALLY when your behind a desk and people in the lobby. Fast forward to the "nurse" taking me to the room. NO ONE SAID FOR A CONSULTATION I NEEDED TO TAKE MY POLISH OFF. if you don't deal with that daily, how would I know. Well the nurse huffed and she puffed AND made a "disgust" sound as she left the room. ??????? CONSIDER WHERE YOU'RE GOING when you sign up here.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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