Top Sentiments Expressed in
Top Sentiments Expressed in
Would rate zero if I could but people go here when they need help and dont feel good. A family member of mine went in on my recommendation and could hear the staff making fun of him outside of the door. This is completely unacceptable and if I had been there it wouldn't of happened. Paid 125 bucks to have to listen to staff laugh about being sick. Ridiculous I will never reccomend this place again.
The staff is extremely caring and professional. I have recommended them several times.
Went here 4-18-19 and I told the staff I needed to get my kids in 30 mins and asked them if they could see me now or if I should come back. They were able to see me then treat me and get me in and out in under 30 minutes the whole time with smiles on their face! Granted it was just for a skin rash nothing serious but they are all so lovely to work with. Megan was so sweet and understood me needing to get my children. She called the prescription over to heb and it was ready by time I got there! I will go back again! Thank you Main Street urgent care! ❤️❤️❤️❤️
I've taken both of my children there. They have been amazing with them. Quick , and they were kind . Best part is they actually listened to me. 5 out 5!!
This place is really great .... friendly staff and doctor they listen well ...I was in-and-out in 20 minutes on a Saturday afternoon what a relief...
I have been there twice and the staff and patient care is EXCELLENT!!! My first visit this May, I was having an aliphatic reaction to an over the counter energy pill I had taken. My esophagus was almost closed and I was terrified. As soon as the front desk girl saw the swelling in my face they immediately rushed me to the back and had an epinephrine injection in me within a minute. My second visit was this Friday. I had fallen a week ago and badly scraped my knee. I was not healing, the pain was excruciating and it was infected. I was taken back within 3 minutes. Elizabeth assessed my injury and had me treated and done within 25 minutes (would have been less time, but I had to wait 20 minutes after they gave me a shot). The staff is caring and friendly. Hopefully I won't need them again (crossed fingers), but if I do need an urgent care service, I will definitely be going there.
I was on a weekend trip and my sickness wasn’t getting better so I thought well might as well bite the bullet and go get checked out by a professional. I am not being dramatic when I say this was the most friendly and efficient urgent care I’ve encountered. Everyone was kind and helped me get on the right track back to being healthy. Highly recommend.
Love this place!! We never have to wait very long and they are very thorough!! Its worth the drive from Kerrville to Fredericksburg.
Great staff and wait wasn't too bad
Great service. I like this Urgent Care Better than the Go Clinic.
I had a very pleasant visit at Main Street Urgent Care. My nurse was Sherri, and she was so nice and caring! She was very concerned about my health and what I had going on.The rest of the staff were great as well! I would recommend my family and friends to go there to be treated any day! Thank you Sherri and Main Street Urgent Care!
Excellent care! Staff was incredibly helpful and friendly!
The care was ok, however we use a Christian cost sharing program instead of traditional insurance. Our cost sharing program requires a federal tax ID# to process and they refuse to provide it. All other medical facilities have willingly provided this number. I am a business owner, I can't tell you how often I am required to provide EIN for certain types of business transactions.
I live down on the Gulf coast and I can assure you that you will never find service like this in my home area. From the minute you walk in til the time that you leave this staff makes you feel like family. There's no rush in and rush out. They take their time with you and are very thorough. Been here twice. Wish they weren't so far from home. Thanks a million for the care you've given me.
Everyone was so nice to me. Today I went in feeling the worst pain of my life and they treated me very well, saw me quickly and efficiently. I’m very happy with the service I was given.
I went in to urgent care with a fragment in my eye. I was treated with kindness calmness and urgency. I walked out with out a fragment in my eye the right treatment for a cornea tare and feeling much better. Thank you Megan Staudt for you care!!
Arrived at Urgent Care 10 minutes before closing and I was denied service. The young lady at the front desk was very sweet trying to help me. A lady came from the back and let her know that it would take to long to read x-rays and I needed to go to ER or come back the next day when they open at 8:00 a.m. I think if people come inn 15 to 10 minutes before closing the least they can do is take a look at their injuries.
Horrible. Dont waste your time and your copay. My son (15 years old) had an upper respiratory infection with a horrible cough that was keeping him up at night. He gets this every year and all he needs is 2 doses of cough medicine with codeine. The PA here (dont remember his name) said no way. Under no circumstances would he prescribe that. Did not disputed that is the only thing that works for my son. Said that even if nothing else works he will never prescribe that. Wasted our time and my $50 copay. Went down the street and saw a real medical professional, got his prescription, cough is gone in 2 days. Im reporting this guy to the state board and my insurance company.
My husband had bronchitis that was slowly getting worse just using OTC meds. We decided to come in to Main Street urgent care. The staff were friendly and helpful. We saw Meagan the PA, she assessed and confirmed what we thought, gave us RXs and we were out in under 30 minutes. Im a nurse and I thought Meagan had excellent clinical skills. I was worried that they would tack on things/treatment we didnt need and was pleasantly surprised there were no attempts. I will use this clinic again. And this visit was reasonably priced. Thx
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