I have been there twice and the staff and patient care is EXCELLENT!!! My first visit this May, I was having an aliphatic reaction to an over the counter energy pill I had taken. My esophagus was almost closed and I was terrified. As soon as the front desk girl saw the swelling in my face they immediately rushed me to the back and had an epinephrine injection in me within a minute. My second visit was this Friday. I had fallen a week ago and badly scraped my knee. I was not healing, the pain was excruciating and it was infected. I was taken back within 3 minutes. Elizabeth assessed my injury and had me treated and done within 25 minutes (would have been less time, but I had to wait 20 minutes after they gave me a shot). The staff is caring and friendly. Hopefully I won't need them again (crossed fingers), but if I do need an urgent care service, I will definitely be going there.