Memorial Hermann Sports Medicine & Rehab does not have an adequate amount of comments to generate the sentiment analysis.
A friend of mine thought he was having a heart attack, so I took him to this location due to proximity and being part of the Memorial Healthcare system. The check in process was slow and without urgency on a potential heart attack, and when the nurse came out he looked he was on a causal stroll in the park. I understand being busy but there was no one else there. If you have a serious medical issue happening bring something to read because the tone there is they are not in a hurry. I could understand if my friend had no insurance or other but he has BC/BS and fully covered, I am stretching to find a reason for the poor service and give them the benefit of the doubt. I am hoping the service behind the door is better than my first impression of the check in process.
Care was excellent. Post care horrible. Two weeks later I received a bill from a collection agency in Ohio for $1718 just for the doctor. She spent 15 minutes with me. I called my insurance carrier and they said it is 100% covered--my copay is $0. They are processing the claim. BTW, the agreed amount to be paid by the insurance carrier is $178. I was billed ten times that amount! If I paid it, good luck ever receiving an refund. I expect this type of egregious billing from a Doc in the Box. I don't expect it from Memorial Herman. I have called and emailed Memorial Herman and received no response. Next time I have an emergency, I am going to another provider.
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