Rapidcare Emergency Room's Online Review Report Card
4.3
Average Star Rating
255
Total Reviews
121
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Rapid Care Emergency Room in Katy received 83.9% positive feedback, with patients praising the staff's kindness, professionalism, and efficient service. However, 16.1% of the feedback was negative, primarily citing long wait times, rude front desk staff, and poor communication. Overall, while the practice is appreciated for compassionate care, it needs better time management and stronger communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Rapidcare Emergency Room's Reviews
Excelente atención y servicio super recomendados 🙏🏼
Everyone was very kind, excellent service.
Thank you kindlly for your help . Greatlly Appreviat
Mushda the front desk was sweet. She assisted me so kindly. The doctor was great. Rapid care is a great place. Wonderful care. The team is super nice!
Maravillosa atención, se preocupan de todo y hacen todo los exámenes que necesitas
All the good reviews are very fake. The facility is horrible. They will charge you for everything that isn’t needed. If Victoria is the front desk lady she is very rude. When I arrived with my mother she told us the facility was in network with BCBS & we called our insurance to verify & they stated the facility is OUT OF NETWORK. When speaking back to the front desk staff she said well I told you “we’re out of network but we bill in network” (she did not say that) I work in insurance and a healthcare facility as well. Insurance DOES NOT WORK THAT WAY. You CANNOT bill in network if you don’t accept it. The doctor was very rude had ear buds on. He asked me questions and I answered and he asked me the same thing bc he couldn’t hear me. I DO NOT RECOMMEND THIS PLACE.
Es la segunda vez que necesito ir a un urgent care y por segunda vez la atención ha sido excelente, inmejorable, rápida, efectiva, profesional, acertada y con un personal muy amable y competente. Dios los bendiga ! Recomendado 100% muchísimas gracias ! ❤️
We can’t say enough good things about this team. The front desk receptionist was incredibly helpful, extremely friendly and very welcoming, the entire visit was efficient and seamless. The doctor, nurse, and CT technician were all so compassionate, caring and attentive. Service was FAST and Truly a five-star experience!
Awesome
Rude doctor, no sense of urgency. Better off going to the hospital waste of money.
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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