Firstlight Home Care Of Central And North San Antonio's Online Review Report Card
Firstlight Home Care Of Central And North San Antonio
4.9
Average Star Rating
43
Total Reviews
16
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
FirstLight Home Care received 97.7% positive feedback, with patients praising the compassionate caregivers, professionalism, and high-quality service. However, 2.3% of the feedback was negative, primarily citing poor communication and inconsistent wage offers. Overall, the practice is valued for its dedication and exceptional care, yet it needs better administrative consistency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Firstlight Home Care Of Central And North San Antonio's Reviews
The care given to my parents was far and above what we expected. Every single person with the company was caring, helpful, knowledgeable, and kept us cheerful. Especially would like to thank Ada, Somalia, Chastity, Jason, April, and Kia. We love Ada and so did Dad.
First Light took care of our father in the final weeks of his life. We found the caregivers were truly dedicated to serving their patient, our father, and really mean it. Their services were invaluable at an important time. We chose 24 hour care and we really appreciated the good people they sent and would highly recommend this business for end of life care. Although they are non-medical, they are enormously helpful with the other aspects of home care and the caregivers had a LOT of experience with taking care of elderly patients and were helpful in understanding what was going on in our father. Among the best staff that we would recommend highly were Somalia (the coordinator), Dreama (amazing caregiver), Keisha (same), and Lulu. These ladies were amazing!
First light is the best company I have ever worked for!!! They make sure they train us and make sure we are compliant and capable of taking care of our patients. They make sure they give you a great amount of hours and are definitely one call away. I would highly recommend this company for anyone who is looking for there love ones to be taken care of properly and with love. This is the company that’s going to help provide you with the most to help with our clients!
FirstLight Home Care has been an incredible company to work with! Their team consistently provides compassionate, dependable, and high-quality care with such professionalism and heart. It’s clear that they truly care about the people and families they serve, and that level of dedication makes such a difference. A special shoutout to Becky, who is absolutely wonderful! She is kind, attentive, hardworking, and always willing to go the extra mile to help however she can. Her positive attitude and genuine compassion shine through in everything she does, and she makes working with FirstLight such a great experience. I highly recommend FirstLight Home Care to anyone looking for trustworthy and compassionate care. They truly go above and beyond every single day! ★★★★★
I'm going to say this, since I have been in the medical field as a caregiver and working for FIRSTLIGHT HOME CARE AGENCY this company has shown me so much appreciation and gratitude as being a caregiver for their clients. Other companies have not or when they do its just a thank you, you go back to working. But not this company they go out of their way to show their appreciation for you showing up and ready to work. I know its hard letting a person into their homes and building a relationship with a stranger. But with my training, confidence, patience along with the training that I received when starting with FIRSTLIGHT HOME CARE has made me a much much better caregiver. If someone is looking for a better fit or just want to be more appreciated then I urge you to apply with this company their clients are AWESOME and this company is like no other company that I've work for in the past THEY CARE ABOUT YOU!!!!! AND WHO THEY MATCH YOU WITH!!!! APPLY NOW 🏃♂️. AND THANK YOU TO ALL THE STAFF AT FIRSTLIGHT FOR ALL YOUR HELP, EFFORT ON MAKING SURE I HAVE CLIENTS AND THE TRAINING THAT IS NEEDED YOU ARE MUCH APPRECIATED 👏.
I didn’t think I was ready for home care until I finally gave it a try with FirstLight. Jennifer helps me in every way and I no longer rely on friends & family for assistance. They are now relieved of the caregiving role and tasks, and I don’t feel guilty for leaning on them for help. Jennifer has been with me daily since January and she is truly a gem. She takes care of so much, from laundry to taking my dog to daycare to chaperoning my showers to styling my hair to putting meals together for me. And more. With her here, I’m now helped, healthier and more happy. I see now that I should have started with them earlier. Better late than never! Thank you FirstLight.
Just a reminder that Rowena is the best. She knows our schedule, she keeps Tom active and she is a great cook. We (I) could not do as well as we do without her. She is a member of our family. Please let her know how much we appreciate her.
Jessica has been very kind and loving to my father as his caretaker while I am at work
I have been very fortunate to work with the team at FirstLight Home Care. I know from experience that they dependable, responsible and genuinely care about the clients and families they serve. They are quick to respond to our requests and have excellent follow up for any questions. Our families have reported to us that the caregivers are kind and well trained and they feel at ease with having them support their loved ones. I would recommend them to anyone considering caregiver services and love to have them care for me when that time comes.
I can't say enough good things about the team at First Light. The care they provide for my patients is 2nd to none and they are always ready to meet with someone at the drop of a hat.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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