Eyeworks's Online Review Report Card
4.7
Average Star Rating
259
Total Reviews
24
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Eyeworks Southlake received 90.0% positive feedback, with patients praising the friendly staff, knowledgeable doctors, and excellent customer service. However, 10.0% of the feedback was negative, primarily citing long wait times and billing issues. Overall, the practice is appreciated for its patient care but could improve time management and transaction transparency.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Eyeworks's Reviews
The service and the eyewear selection are good but somewhat expensive.
Reviewed On Google
Very efficient!
Reviewed On Google
Dr Linda was extremely knowledgeable and technically sound with the exam. Christina was also very impressive with the lenses and glasses. Really appreciate their kind service.
Reviewed On Google
I've been to 2 different doctors prior to my visit. I was treated horrible by both. Dr Chu and his crew welcomed me with kindness and respect. I was explained in full detail of my issues. Thank you so much for taking the time and patience with me. You're the reason I have hope.
Reviewed On Google
Great staff and wonderful doctor. Highly recommend!
Reviewed On Google
The staff is excellent, Javier is the hallmark for customer service.
Reviewed On Google
Excellent work by Danielle Barber
Reviewed On Google
Fantastic! Dr. Pena was a joy. He took the time to explain all of the tests that we had done and also how the eye works with cataracts. Very thorough and professional. Excellent patient care. Would definitely recommend him. All of the staff was very professional and friendly. We also had our prescriptions filled and new frames. Christina Vong helped us select frames and made the whole experience fun.
Reviewed On Google
Good equipment, efficieny/courteous staff and very professional eye doctor. They accommodated me as a walk-in and made me feel extremely comfortable as a patient.
Reviewed On Google
Overall great experience.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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