Nationwide Vision's Online Review Report Card
Nationwide Vision - Mesa
3.2
Average Star Rating
738
Total Reviews
27
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
ScoreDoc is affiliated with RepuGen and GMR Web Team. You're welcome to work with them or any provider you choose.
Review Summary
The Nationwide Vision received 55% positive reviews, with patients frequently praising the staff's kindness, efficiency, and child-friendly care. However, there were 45% negative reviews, primarily criticizing long wait times, poor customer service, and issues with prescription accuracy. Overall, the practice is valued for its responsive staff, but communication and organization need improvement.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Nationwide Vision's Reviews
Love this location! Dr. Kyle is amazing.
Reviewed On Google
Love this place been going to them for 20 years having the same Dr who seems like he cares for his job! The front desk is decent but the Dr is high class top notch 💯
Reviewed On Google
I went there for 4 years, I was told I had the start of glaucoma, and what did they do about it absolutely nothing. I moved to Florida and with in 7 months is an eye doctor and he immediately did eye surgery for glaucoma anything to help it from getting worse and Nationwide did absolutely nothing the doctor on Southern obviously is worthless I would not have my dog go to that place I have not had nothing but issues with the people that work there also find a better doctor to go to so when they find something to do something about it.
Reviewed On Google
Friendly, Fast, Knowledgeable! Eye Exam to new glasses under 2 weeks! We got 2 pairs each, for both of us.
Reviewed On Google
Very helpful staff. There's not a big kids selection, but they do have a big adult section
Reviewed On Google
I brought in my glasses to be adjusted, the tech melted the coating on the lenses, making them unusable! When I asked what could be done to remedy this, I was informed that they have NO responsibility for the damage from this procedure. I spoke to both the store and district manager and was told the best they could do was give me a 150 dollar "credit" towards replacement lenses that retail for 338 dollars. I am shocked and disappointed that I have to cover half the cost to replace lenses that were perfect and damaged by the tech. I'm retired and on Social security. These are my only glasses with bifocal lenses, now this store has left me handicapped without vision due to no fault of my own. I can only speculate that the lenses were intentionally damaged to cause me to buy new ones. This is the absolute lowest customer service I have ever encountered. Beware of this chain of stores.
Reviewed On Google
The staff was wonderful. Very friendly. Doctor very knowledgeable Will definitely recommend
Reviewed On Google
Everybody at the store had great customer service for us. I really appreciate it.
Reviewed On Google
Fantastic Dr and staff I highly recommend Dr. Bothwell and his assistant Cathy they are AMAZING with kids!
Reviewed On Google
This location hung up on me before I got the chance to speak with them 😂
Reviewed On Google
Did you find this reputation scorecard helpful?
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
