Nationwide Vision's Online Review Report Card
Nationwide Vision
3.5
Average Star Rating
378
Total Reviews
86
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
The Nationwide Vision at Tempe Marketplace received 67% positive reviews, with patients praising the friendly and helpful staff and excellent customer service, especially from Isabel. However, 33% of reviews were negative, highlighting long wait times, poor communication, and unprofessional behavior. Overall, while known for its competent staff, organization and communication need improvement.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Nationwide Vision's Reviews
Definitely not the place to go if you have a voucher for safety glasses. Limited selection based on issuer of voucher. Customer service reflects selection, very limited. I will not be redeeming my voucher at this location.
Reviewed On Google
Isabel was very friendly and helpful!
Reviewed On Google
Very good service
Reviewed On Google
The nicest Dr and staff you will ever meet. Highly reccomend.
Reviewed On Google
I came to their store and Isabel received me very warmly. I brought a pair of glasses and she replaced the original lenses for free. Without her help, I couldn't see anything. Anyway, I will come again if I need it.
Reviewed On Google
Elizabeth has always been extremely knowledgeable like she's worked there her whole life. She's is so friendly and gets things done fast Everytime. She deserves a raise. Hehe
Reviewed On Google
Look I rarely write reviews. I split my time between NYC and Phoenix. I'm not a snowbird. I'm a kid bird. I have two children that wish her that are now 14 and 16 and I left my glasses in New York. I had an old pair here and they held me so much. I can't begin to explain how professionally help professionally everyone handled me The glasses I had out here were kind of giving me a headache so I was looking forward to getting a pair that actually had the right prescription in it in the glasses were available very quickly and I was actually on my way to get him where I planned on getting after my son's playoff football high school game and tomorrow morning early. I have to fly out of here and he broke his leg his his tibia really bad and I couldn't make it down there. I'm actually at banner right now. Anyways, I called to ask if I could pay to have the glasses mailed and I asked if I could give them a credit card over the phone and I could hear them both talking the gal that answered. I wish I remembered her name phenomenal on the phone and she said my it said my boss and myself are just going to mail the glasses to you for free and it's not the free part. I mean every little bit helps. It was the sincerity behind it. They didn't have to do that anyways. I will only go to them mow. It was at the Tempe location. Just phenomenal. I can't even put it into words People are unfairly brutal when it comes to writing reviews.. sometimes I think they just are venting because they're not in a good mood. You got to read between the lines and go get the good reviews. They're similar to mine
Reviewed On Google
What a joke! They have no idea what they're doing. Trying to charge extra for a pupil measurement after an eye examine that's $180. Will only provide a monocular measurement and only if you're buying glasses from them. Literally go anywhere else. Most unprofessional place I've ever seen. Just a place that's a money grab.
Reviewed On Google
The entire crew at this office is Amazing! Very caring and understanding. They make the process very easy and stress free. Everyone truly cares and go above and beyond to make sure that your needs are taking care of. Been going to Nationwide for many years and never been disappointed. Keep up the great work everyone!
Reviewed On Google
Wonderful experience at Nationwide, the staff really takes care of you. Doctors answer all your questions. Isabel did an amazing job helping me.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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