Massage Envy 's Online Review Report Card
4.0
Average Star Rating
611
Total Reviews
31
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Massage Envy Milpitas received 70.5% positive feedback, with patients praising the highly skilled therapists, especially for attentive and professional care. However, 29.5% of the feedback was negative, primarily citing poor customer service and billing issues. Overall, Massage Envy Milpitas is valued for its relaxing experiences, yet needs better administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
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List of Massage Envy 's Reviews
Amazing and highly recommend.
Reviewed On Google
To be honest, I was a little disappointed. I have so much pain on my upper back and so I decided to give this place a try since it's closer to my home. The receptionist was sooooo kind and nice - she asked me afterwards how my massage was and I told her it was "okay" cause it wasn't on her. My 60 minutes prenatal massage started around 10:10 and the masseuse ended at 10:55. So i lost about 15 minutes of what I paid for. In addition, I told her where I wanted the focus and I told her that I like a deep massage so she can use pressure. During the massage, she asked how was the pressure and I told her she can apply more as it was so soft. But she didn't lol At the end of the massage, she said she felt all my knots but she felt like soft pressure was better for me and the baby that's why she didn't use pressure.... lol at the end of the day, I paid $150 + tips for someone to rub lotion on my back :(
Reviewed On Yelp
Shoutout to Nancy for doing such a fantastic job of working out my body. Thank you and keep up the great work!
Reviewed On Google
My masseuse was Christine and she did a great job.
Reviewed On Google
This was my first time visiting this spa, and I had an amazing 90-minute massage with Alex. He is professional, attentive, and highly skilled. I asked him to focus on my mid-back, lower back, and feet, and he did an excellent job relieving my pain and easing all the tension. I left feeling completely relaxed and refreshed. The service was thoughtful and detailed from start to finish. I was so impressed that I signed up for a membership and plan to come back every month to see Alex. Highly recommend him if you're looking for a great massage therapist!
Reviewed On Yelp
This was my first time visiting this spa, and I had an amazing 90-minute massage with Alex. He is professional, attentive, and highly skilled. I asked him to focus on my mid-back, lower back, and feet, and he did an excellent job relieving my pain and easing all the tension. I left feeling completely relaxed and refreshed. The service was thoughtful and detailed from start to finish. I was so impressed that I signed up for a membership and plan to come back every month to see Alex. Highly recommend him if you’re looking for a great massage therapist!
Reviewed On Google
Diana was professional, skilled, courteous and friendly.
Reviewed On Google
Janent is very atentative to your areas needed for your massage. I appreciate working with her. Very good when applying the right pressure needed. Very professional and and friendly.
Reviewed On Google
The massage was good, however the therapist hands were so cold I was unable to relax,
Reviewed On Google
Diana was very professional and checked in on pressure depth multiple times. She paid attention to my request for attention to shoulders and lower back. A great massage that helped me feel better immediately.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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