Massage Envy 's Online Review Report Card
Massage Envy
4.1
Average Star Rating
595
Total Reviews
37
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Massage Envy Mountain View received approximately 79.4% positive feedback, with patients praising the professional therapists, friendly staff, and relaxing atmosphere. However, 20.6% of the feedback was negative, primarily citing poor management practices, unexpected charges, and long wait times. Overall, the practice is appreciated for therapist skill, yet it needs better administrative coordination.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Massage Envy 's Reviews
It’s been extremely uncomfortable to have to share how much tip I want to give in front of everyone at reception with the new Tippy system. I’ve been in the Massage Industry scene for over 20 years and never have been put in a situation like this
Reviewed On Google
This plc is soooo soothing and calming. I tried the LED bed- lightstim, excellent brand. It’s antioxidant and anti inflammatory. I had sore here and there, feel much better and relaxed and slightly sweating afterwards.
Reviewed On Google
Hayley was terrific! Focused on my problem areas, very thorough, checked in the right amount, delightful person! I’ll be coming back for sure!
Reviewed On Google
My Masseuse her name is Angela at Mountain View location. she is super , she can found the damage spot to fixing. I am very happy with her and she fixed my frozen shoulder. Highly recommend .
Reviewed On Google
Diane (Jing) was excellent! I did not have to give her guidance after the initial heads up on my sciatica and hip pain. She knew what she was doing, very happy.
Reviewed On Google
She has very strong hands but sometimes too strong and actually caused new pain in my Achilles after my session. She could start and end with softer touch so client isn’t tense. Good back pressure and work.
Reviewed On Google
Excellent service therapist worked the exact areas requested with the appropriate pressure. Thank you Ying Kun
Reviewed On Google
Haolin is a genuine healer! I point out the areas that need attention and she always makes the issue disappear or improve. She does an excellent job at making me feel comfortable during the massage. When Haolin is unavailable I don't book my appointment until she is, that's just how good she is.I highly recommend Haolin for your next visit, especiallyif it's for a deep tissue massage!
Reviewed On Google
Today I had a massage with Emily, and I can't express enough how incredible the experience was. From the moment I arrived, she made me feel comfortable and welcomed. What truly stood out was her attention to my trouble areas, as I've been experiencing shoulder and shoulder blade pain for several months now . She took the time to focus on those specific spots, and it made all the difference. The pressure she applied was just right--firm yet soothing, and the speed of her movements was perfectly balanced, allowing me to truly relax and unwind. I never felt rushed during the session; instead, it felt like every minute was dedicated to my well-being. Emily's skill and dedication to her craft are evident, and I can't recommend her enough. If you're looking for a massage that is both relaxing and tailored to your needs, Emily is the one to see! The front staff were also great- super welcoming and friendly!
Reviewed On Yelp
Excellent experience with Hayley, thanks much
Reviewed On Google
Did you find this reputation scorecard helpful?
Locations
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
