Concentra Urgent Care's Online Review Report Card
Concentra Urgent Care
4.3
Average Star Rating
812
Total Reviews
60
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Concentra received 89.2% positive feedback, with patients praising the friendly staff, professional service, and efficient processes. However, 10.8% of the feedback was negative, primarily citing slow service and rude behavior. Overall, the clinic offers excellent care yet it could benefit from improved time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Concentra Urgent Care's Reviews
All the staff were friendly, professional and made my experience swift and pleasant.
Reviewed On Google
I had a great experience recently at this location. I came for my work required TB test and I was in and out in less than 20 mins and in about 5 mins when I went back a couple days later to check my result. This should be the norm! At other locations I’ve had to wait up to 2 hours sometimes. This concentra seems efficient. It was new years week so perhaps it wasn’t so busy, but still, I’m thankful it was quick! Sometimes other places still take forever when they seem empty, not here!
Reviewed On Google
Easy and fast.
Reviewed On Google
Physical therapy help me exercise and stretch. My bruise still there but I can walk better.
Reviewed On Google
Despite being a very busy place it was fast and efficient, specially my Dr. Boss was extremely nice and caring.
Reviewed On Google
Walked in with no appointment. I was in and out in no time. Very professional staff and I would highly recommend.
Reviewed On Google
I a travel RN and o had to come here to complete tests for my assignment. Such great customer service. Staff made me feel welcomed and helped me expedite my drug test. Clean and organized. Other facilities are so terrible. I will always come here for my assignments
Reviewed On Google
Staff was great!!! I did not have to wait long to be called back.
Reviewed On Google
My doctor gave me bad customer service gave me no options
Reviewed On Google
I have been going to Concentra Physical Therapy and it has been amazing. My therapist explains everything in detail and takes the time to explain the exercises. I've been very happy at this location.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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