Concentra Urgent Care's Online Review Report Card
Concentra Urgent Care
3.7
Average Star Rating
642
Total Reviews
73
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Concentra received 65.0% positive feedback, with patients praising the friendly staff, professional care, and efficient service. However, 35.0% of the feedback was negative, primarily citing long wait times, poor communication, and unprofessional behavior. Overall, the practice is appreciated for its kind staff yet it needs better time management and training.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Concentra Urgent Care's Reviews
I went to this location for a physical and TB skin test for employment purposes and I was very pleased with my visit. The staff were efficient, kind, and helpful. Keara, in particular, was extremely helpful and friendly and I wouldn't hesitate to recommend this location to others needing the same type of services. Thanks, Keara!
I loved how quickly they were able to do my drug screening test for my job. They were professional and didn't require an appointment.
Excellent!
Mistie was very kind, efficient and professional!
Angela was fantastic to work with. She was very personable and explained everything very clearly.
Got right in and right out! Very nice experience
They are fast and professional And the girls beautiful lol
Kathy R was great
I came here to get my physical and TB test done for my new job and the staff was very friendly and efficient. Mistie was my nurse and she was very kind and did a great job.
Went in for a routine drug screen and everyone was quick and professional.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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