Coastal Skin & Eye Institute's Online Review Report Card
Coastal Skin & Eye Institute
4.7
Average Star Rating
163
Total Reviews
49
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Coastal Skin and Eye Institute received 90.8% positive feedback, with patients praising the doctors' professionalism, knowledge, and the friendly staff. However, 9.2% of the feedback was negative, primarily citing poor administrative processes, extended wait times, and dismissive behavior. Overall, the practice excels in expert care but needs better time management and communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Coastal Skin & Eye Institute's Reviews
Dr Vuong was extremely helpful and took extra time with me.
Reviewed On Google
Great office staff. Dr. Ambur is great as well
Reviewed On Google
I literally left this place about 15 mins ago but felt the need to write a review right away as I had an amazing experience. Dr. Ambur was sooo kind, informative, and helped me right away! The lady at the front (whose name i wish i got) was really sweet too and everything went so quick and smooth. I will definitely be back for all acne/skin related issues. Highly recommend!
Reviewed On Google
I have been treated for over 40 years, always getting rid of my skin cancer!
Reviewed On Google
Went and saw Dr white one time. Scheduled for follow up at time of appointment. Received a text later that Dr white was not with the practice anymore and I needed to call to reschedule. I was out of town and figured I’d deal with it when I got back. Instead they called and texted incessantly while I was on vacation when I didn’t call to reschedule. Finally, two days before the appointment I never reschedule or confirmed, they just rescheduled the appointment themselves and tried to charge me a $50 no show fee. After texting me that I needed to reschedule my appointment in the first place.
Reviewed On Google
Everyone in the office is efficient and friendly. They have amazing equipment and do a wonderful job.
Reviewed On Google
Friendly staff, comfortable environment and timely attention.
Reviewed On Google
I had double cataract surgery. My experience with Dr. Crosby and all of her staff was excellent. I am extremely happy with the result.
Reviewed On Google
I've been going to this place for years. Prior to her retirement, Dr. Maki G was the go to for asian skin. The Korean skin look is hard to replicate and if you go too far you destroy your skin. Dr. G knew how to deal with hyperpigments and unevenness. Enter 2025 ultra clear laser. This gave me best results without too much trauma. I'd do it again in a heart beat.
Reviewed On Yelp
Dr Michelle Crosby treated me on 4/17/2025. She was kind, explained the diagnosis, and provided appropriate treatment. The entire staff was kind and treated the patients well.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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