Lilly Beauty Medical Spa's Online Review Report Card
Lilly Beauty Medical Spa - San Rafael
4.3
Average Star Rating
166
Total Reviews
57
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Lilly Beauty Medical Spa received 81.0% positive feedback, with patients praising the professional staff, relaxing environment, and effective treatments. However, 19.0% of the feedback was negative, primarily citing issues with false advertising and unreliable scheduling. Overall, the spa is valued for its expertise, yet it needs better time management and transparent communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Lilly Beauty Medical Spa's Reviews
I had an amazing first experience at this spa and will definitely be back!! I received the LED non-surgical face lift and enjoyed every moment of it - I even fell asleep!
Reviewed On Yelp
I went for a Facial early this year and sure enough after my facial, The Esthetician directed me to a private room to pay and nevertheless it was a sale pitch of different facial packages and this Lady it would not take no for answer so I purchased a package of $1600.00 and when I realized I was not interested in this service, They refused to refund my money back now I am stuck with services that I do not wish to have at all.
Reviewed On Yelp
RN nurse, Shay, is highly trained and research for her knowledge of microneedling and went the extra mile to make sure the numbing worked to avoid pain in the procedure. Great job kudos and thank you!
Reviewed On Google
Thank you Clarissa for excellent customer service and Isa for being caring and gentle during the treatment session and Sonia for my post consultation great explanation for pros and cons for the package and great deals. Love to come and can't wait for my next visit.
Reviewed On Yelp
The staff was very nice, Oyuna was a very pleasant esthetician and Sonia was a great lead esthetician. I had the Lipo cativation and am pleased with the results.
Reviewed On Yelp
I had such a wonderful experience at this spa. From the moment I walked in, the atmosphere was calm, clean, and welcoming. I received a facial and it was so relaxing. My skin felt so hydrated and renewed, I highly recommend this place to anyone to treat themselves!
Reviewed On Yelp
just like their other locations throughout the bay area, false advertising
Reviewed On Facebook
Update:I always like to do updates. I paid for a HIFU package after rcving a special for my first one. While I haven't seen a difference to my neck area after my treatments it should still be noted that the office and especially the staff are wonderful. I had 3 sessions altogether.
Reviewed On Yelp
Beware., Another dead beat company., Tried to change my appointment time on a Holiday. Not Reliable. that's why your on Facebook, because of your business practices. Zero Tolerance!!! Please GO waste other peoples time.
Reviewed On Yelp
i love to come here. i am getting younger every time i get the service. all my friends told me i am becoming beautiful since i use the servic. love it!
Reviewed On Yelp
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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