Afc Urgent Care's Online Review Report Card
Afc Urgent Care
4.7
Average Star Rating
709
Total Reviews
184
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
AFC Urgent Care Santa Clara received 92.1% positive feedback, with patients praising the friendly staff, efficient service, and professionalism. However, 7.9% of the feedback was negative, primarily citing poor communication, lack of follow-up, and inaccuracy in prescriptions. Overall, the practice excels in providing prompt and professional care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Afc Urgent Care's Reviews
Very nice and professional personality
Excellent attention and they treated me really well from beginning to end!
Angel was very kind and understanding. Made my visit very memorable
Great
Visiting San Jose from Tennessee. Incredible staff so quick and helpful. The receptionist, the medical assistant, and the provider listened and did a great job. I’m an ER nurse with 30 years of experience and was really impressed
Best customer service. Strongly recommended
Most clean professional medical care facility I’ve ever seen. Staff is great. Never a wait. Incredible. I gave 5 stars because 10 was not an option.
This is an awesome urgent care facility: clean, fast, convenient location, and great staff. They didn’t even charge me the second time because I had come earlier in the day for the same issue. The doctors are very knowledgeable and my issue got resolved successfully, which they predicted.
Great service even though your walk in, i love it.
Very professional, clean, and efficient
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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