California Skin Institute's Online Review Report Card
California Skin Institute
4.8
Average Star Rating
929
Total Reviews
64
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
California Skin Institute received 94.4% positive feedback, with patients praising the friendly staff, professionalism of medical providers like Ashley Dominique and Dr. Nickerson, and efficient services. However, 5.6% of the feedback was negative, primarily citing issues with the billing department, long wait times, and inconsistencies with staff and appointments. Overall, the clinic is renowned for its expert care, yet it could improve its administrative processes.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
Facebook
List of California Skin Institute's Reviews
Kind workers with high quality care and office expertise. The front desk was professional. Would come again.
Reviewed On Yelp
Staff and Doctor were very personable. No long wait for appointment or seeing the doctor. Very pleasant experience overall. I would definitely recommend them and will
Reviewed On Google
Fantastic experience. I went in for a consult for an angioma on my back and Dr. Jack removed it same day!! Super quick. 10000% will be back for regular skin checkups!!
Reviewed On Google
Everyone at the office is super kind and helpful. My treatments have been effective. I’m super happy I found California Skin Institute.
Reviewed On Google
Ashley and her staff is amazing. Really knowledgeble and ready to help. The front desk lady, gave me a really unpleasent expirience. She was very rude and disrespectful to me.She shook her finger to make me shut up while she was talking on the phone.She ignored me while I was talking to her and didn't pay any attention to me.I didn't ask her name but she was a black woman.A very unpleasant experience.I think people who work at the front desk should give positive emotions and a good first impression.Which I unfortunately didn't receive yesterday. Ashley and her stuff is great and professional but the front desk lady is terrible.
Reviewed On Google
I saw PAC Jack today for a consultation. He was very professional and easy to talk to. He was thorough in his explanations and was open to any questions or concerns.I would definitely recommend Skin Institute.
Reviewed On Google
Only my first visit so far, but so far they've been great! Super nice too!
Reviewed On Google
In for my annual checkup. The Dr. was very thorough and took the time to answer all of my questions. The staff was very friendly and helpful.
Reviewed On Google
Ashley was amazing. The procedure was quick and easy and no wait time.
Reviewed On Google
Although I waited longer than I wanted, best full body scan ever. For someone covered in moles, this was so thorough and great explanations!! Would recommend!
Reviewed On Google
Did you find this reputation scorecard helpful?
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
