Optical Outlets's Online Review Report Card
Optical Outlets
4.1
Average Star Rating
631
Total Reviews
94
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Optical Outlets received approximately 77.5% positive feedback, with patients praising the helpful staff, great customer service, and knowledgeable assistance. However, 22.5% of the feedback was negative, primarily citing delays in receiving glasses, incorrect prescriptions, and poor communication. Overall, the practice is appreciated for its supportive environment yet needs better time management and administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Optical Outlets's Reviews
I have I good experience with the Dr and with Melissa as well she was very helpful 😊
Reviewed On Google
Amazing thank you mari
Reviewed On Google
Me vi con el Doctor Ocasio ek es bilingual y muy Bueno. Mari me ayudo con mis lenses y es muy professional y muy atenta. Desperate que extras por la puerta todo ek Mundo te saluda y te audacity. Muy buen servicing
Reviewed On Google
If I could give 0 stars I would - I came in for my 4pm apt at 4:05pm the lady let me know I needed my insurance card - as I can't find my insurance card I stated I'd pay out of pocket the lady just looks at me so I continue looking for my insurance card the lady then says the next apt comes in at 4:15 if they get there she would attend them I said ok then She states there's a 15 min grace period I asked why I didn't receive my grace period she stated I used it while looking for my insurance card. Worst place ever I'll take my business somewhere else.
Reviewed On Yelp
Amazing experience with Mari she truly is dedicated to her patients
Reviewed On Google
thank you mari
Reviewed On Google
Truly an amazing experience every time I come here especially with the staff the manager Mario is always so helpful! Every time I come in everyone answers my questions and they work so well together to where Im not just sitting around. Thank you I will definitely keep coming back
Reviewed On Google
Very very pleasant experience with doctor eshak and mari they are lovely i will always recommend
Reviewed On Google
I always have a great experience every year. I recieved best treatment from Jennifer- Ms.Honey is great with the financial department. Great day at the eye doctor.
Reviewed On Google
The Blonde hair hispanic woman discriminated against my autistic four year old grandson, the two stars I give is for the.Receptionist and the hispanic gentleman with the blonde hair that helped us & understood our situation, but this lady that i'm referring to shame on us. when the receptionist let her know that we were next she waved us off and told the receptionist she did not want to deal with us. and preceded to pretend as if she was busy until my daughter took her son outside so he could calm down, that's when she called the african american lady that came in after us. she doesn't deserve to have a job anywhere autistic children are going to be.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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