Optical Outlets's Online Review Report Card
4.1
Average Star Rating
782
Total Reviews
163
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Optical Outlets received 78.8% positive feedback, with patients praising the helpful staff, great customer service, and professionalism. However, 21.2% of the feedback was negative, primarily citing unprofessional behavior, long wait times, and disorganized staff. Overall, the practice is valued for its excellent care, yet it needs better time management and improved communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Optical Outlets's Reviews
Estimated time wait a little less than 2 hours but make sure you call in advance for appointment.. very kind people and quick service.. expect to pay around $300 if you’re getting glasses with no insurance
Maricela was amazing great customer service
La atención por parte del doctor que te hace el examen es excelente pero las chicas de la recepción no te dan la información correcta de los especiales que tiene la tienda, luego la mánager no está . Así que no recomiendo esta tienda
Fixed my glasses for absolute free. Good Service and very helping team. Thank you guys!
Maricela has been the most helpful person to me. Ive been coming here for a couple of years and she makes sure that everything is handled in a timely manner
Super nice Maricela was amazing thank u for your help
Maricela was very helpful, good service, and just a nice experience.
Maricela was a great help highly recommend
Came in here to adjust My glasses thanks to maricela who was a wonderful help
Great experience thanks to Maricela
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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