Aya Medical Spa's Online Review Report Card

I came here a few months ago and received excellent service from their receptionist Mara. I am happy to state that that same level of professionalism and kindness is apparent from all of their staff. Specifically Lauren Runnels! I was VERY nervous getting injected for the first time, but Lauren was extremely thorough and patient when explaining why and what she was doing. The chin filler that Lauren administered was not only painless, but looks so natural and flattering. I could not recommend this location and their staff enough!!! I definitely will be back.

Wonderful experience.

Beautiful and clean location! My esthetician, Mechlin, was super sweet, professional, and knowledgable about my skin concerns and the chemical peel options. Can't wait to come back!

My first time getting botox and Alorna was great! Gave me suggestions on what she thought I should do but was still supportive of me getting what I felt was right for me! Getting the botox was pretty painless and quick. Parking - A parking lot is shared between Aya and the cafe right next to it. Register for it by scanning the QR code on the sign and the first two hours are free!

Got botox for the first time with Alorna and she was really warm and friendly! Quick & pleasant experience overall!

I saw Mary for Moxi and BBL laser treatment and WOW. I can tell a huge difference after 1 treatment. Mary was lovely and texted me to make sure I was healing okay! She gave me instructions on what to maintain and products to keep my results looking good.

I hesitated to write a review because of all the 5 stars. But I'm writing this in the hopes I can prevent someone else from having the type of disastrous experience I had at Aya. The ladies at Aya in Decatur are very nice and yet I would have given them zero stars if possible. I am not looking for 'nice' when I get injectables. I expect a high level of skill and of course professionalism. After reading the reviews, I thought that's what I was in for. I saw Lauren because Aya is very close to my home. She has glowing reviews and her bio states she was a nurse anesthesiologist. I figured she knew something about needles. Plus, I was getting the same exact procedure I had gotten multiple times before with success. I knew the drill. What happened was nothing less than a nightmare. Lauren talked me into getting Daxxify and spoke at length on how she would administer it very lightly around my eyes. She did the exact opposite. The effect was that she completely froze the upper portion of my face to the point where I had horizontal lines under my eyes because everything else was frozen. When I smile, I look as though I was grimacing. Three weeks later, I foolishly returned to Lauren to see if she could do anything. She added 'superficial botox' to my under eyes. In so doing, she broke a blood vessel so that it looked like I had been punched in the eye. To fix that, Aya then applied lasers to it to help it heal quickly. Even with that, 3 months later, it keeps popping up on my face here and there. Yes, Aya refunded my money. Yes, they had their very nice 'fixer' do a consult with me in which she gave me superficial eye masks. But my face was still frozen. I ended up going to an actual MD at a highly respected med spa to fix the disaster Lauren caused. Of course, I will never go back to Aya but also I will never get injectables from anyone less than a doctor or at least someone highly experienced and trained. I would advise others to do the same. Your face isn't worth unskilled but 'nice' people with needles.

I came in for a lil flip because I had never had one and was curious to see the results of one on my face. Lauren took care of me and gave me info on everything else I was interested in! Loved her. Loved AYA! Mara at the front is amazing as well! She helped me get booked and was so friendly!! Definitely will be back!

Love this place and the staff! 10/10 recommend for Botox and facials!

Love Aya medical spa!! The front desk girl especially Mara is awesome. They are so knowledgeable and friendly. Always get my products from them too.