St. Luke's Clinic's Online Review Report Card
4.3
Average Star Rating
48
Total Reviews
3
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
St. Luke's received 83.3% positive feedback, with patients appreciating the friendly staff, efficiency, and thorough care. However, 16.7% of the feedback was negative, primarily citing poor communication, long wait times, and mask enforcement. Overall, the practice is valued for its comprehensive care yet could improve administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of St. Luke's Clinic's Reviews
The People were friendly and the Dr. explained the process well. Put me at ease.
Excellent, quick informative service
Professional, efficient and personable. Excellent experience.
Dr Gruenenfelder was so wonderful. She carefully listened to me, and developed a very pro active plan to address all of my concerns. She made me feel very at ease from the moment she came in the room. You can just tell that she is genuinely a loving caring person. Would highly recommend her!
Poor communication from receptionist staff. Along with their lack of knowledge. After asking about a potential deductible or any additional payments/fees, was told that the upfront payment of the procedure we were going in for was the only payment necessary and only payment to be expected. Nursing staff and doctor were fantastic. Would give the actual medical staff a 5/5.
Friendly informative staff
Easy to make an appointment. Friendly and helpful staff at check in. I did not wait long to see the urologist. He answered all my questions.
Staff was cheerful and friendly, got me in on time. Dr. Stroup and all his staff are extremely competent and professional. They are very patient with questions, and they LISTEN.
Awesome
Dr. G knows what she is doing! A few questions, a few answers, and examination, a decision and, voila! No time wasted. I really appreciate this!
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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