Clarity Clinic Psychiatry & Therapy's Online Review Report Card
Clarity Clinic Psychiatry & Therapy
4.6
Average Star Rating
419
Total Reviews
51
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
Clarity Clinic received 88.3% positive feedback, with patients praising the clinic's professional staff, empathetic care, and effective treatment. However, 11.7% of the feedback was negative, primarily citing billing errors, administrative issues, and poor appointment scheduling. Overall, the clinic provides valuable mental health support yet needs better time management and billing practices.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Clarity Clinic Psychiatry & Therapy's Reviews
Recommend Allie Knouse and the others at Clarity!
Reviewed On Google
Love both of my providers. Always there when I need them.
Reviewed On Google
Dr. Kristen Frogner is outstanding! From our very first session, she made me feel heard, respected, and supported. Her calm and compassionate demeanor put me at ease right away. She takes the time to listen thoughtfully and tailors her treatment to meet my specific needs. Her expertise and guidance have significantly impacted my mental health. I highly recommend Dr. Frogner and Clarity Clinic to anyone seeking quality, patient-centered care in Chicago.
Reviewed On Google
Sharon Koy has been there for me through some of my darkest days and I am forever grateful for her and everyone at Clarity Clinic.
Reviewed On Google
I’ve been working with Nicholas Olivas for about a month now, and I can’t express how grateful I am for the care and professionalism he brings to every session and the front desk staff are also very efficient and nice. Together they create a safe, supportive, and nonjudgmental space that makes it easy to open up and work through difficult emotions. His insight, patience, and genuine compassion have made my week easier to cope with. Highly recommend to anyone looking for a skilled and empathetic therapist.
Reviewed On Google
It’s a good experience and is making a positive impact!
Reviewed On Google
I liked my therapist and found her incredibly helpful. Eventually our schedules didn't align and I unfortunately stopped seeing her. The issues weren't with her though. When I first tried to book an appointment, I somehow created two accounts. I called the clinic and was told it was resolved. Yet, I still couldn't book online appointments. So I called again. Rinse and repeat until they said they'd have to send IT a ticket to merge my accounts. Meanwhile, I changed jobs and got new insurance. I asked where to send my new card and was provided an email address. I sent it there, and got a thank you in response, but my insurance wasn't changed or applied as I got a bill and a message from Clarity explaining my insurance wasn't valid. I had to explain the situation again and provided the email thread. I was then told it was updated. Late last year, I got married and changed my name. I sent in my new insurance cards with my new name, but got no response. I just logged into the portal and it still has my old name. I will give my former therapist credit as when I told her about the issues I was having, she said she would figure out what was happening on her end. But all the issues I had...not worth it.
Reviewed On Google
Great service! easy, quick, and kind.
Reviewed On Google
I liked it alot the therapost is very nice and the Place feels relaxing
Reviewed On Google
At one time or another everyone needs a little help. To help and respect I’ve received a Clarity clinic. It’s just wonderful.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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