Lenscrafters's Online Review Report Card
4.7
Average Star Rating
623
Total Reviews
94
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
LensCrafters received 86.3% positive feedback, with patients praising the staff's helpfulness, welcoming demeanor, and quick service. However, 13.7% of the feedback was negative, primarily citing long wait times, rude behavior, and billing discrepancies. Overall, the practice excels in customer care yet could improve time management and communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Lenscrafters's Reviews
Great customer service and did not have to wait . I would recommend friends and family
Reviewed On Google
This LensCrafters location is excellent! The people who work here are incredibly friendly and helpful. Cody fixed my metal frame glasses that had been run over by a truck and got me an appointment a few minutes later to do a vision test and get a new lens prescription. I was impressed by the clean store and cheerful workers. I highly recommend you come here for your vision needs. You will be very happy with your experience
Reviewed On Google
I had excellent service the other day. I need a pair of eyeglasses adjusted. The young man was friendly, helpful and took great care in fixing my glasses. At no charge!!! Nice to see such good service l.
Reviewed On Yelp
Anna is the best! She took care of me and got me in and out of there nice and quick
Reviewed On Google
Ashley was awesome! She was able to fix my glasses free of charge. Highly recommend this location.
Reviewed On Google
I stopped in to check on a pair of Ray-ban Metas and Ashley was so helpful, very accommodating, and patient!! I will forever be a client of LensCrafters as long as she works there!! She ROCKS!!
Reviewed On Google
Always helpful and friendly. I come back every year!
Reviewed On Google
Wonderful experience at Lenscrafters with Dr. Bergerud and colleagues..Professional timely friendly and thorough. Great new location and awesome selection of eyewear
Reviewed On Google
Anne is the best she gave me contact lense solution when I thought I was going to die because of my dry eyes I am forever thankful
Reviewed On Google
Heather is fantastic!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
