Century Medical And Dental Center's Online Review Report Card

She was pleasant, explained everything well and very patient with me.

The dental office should be reevaluated. I went there about 3 times within a week span trying to get a tooth canal on a tooth that wouldn’t have even been good in the next 4/5 years. This place only cared about money. They sent me to 59th street just for me to be told it couldn’t be treated. I was given pain medication and antibiotics until an appointment was available. Then I got another appointment with them just for them to call me an HOUR prior the the appointment as I’m already heading there that the doctor wouldn’t be in and they don’t have an appointment until October. Not to mention they sent the request to my insurance a WEEK late even with them knowing that this was an emergency situation. I had to overly fight for myself and advocate. I got my work done elsewhere and they did great. If you’re thinking of coming to century I’m here to tell you don’t.

Great experience. Staff very polite and the nurses and doctor were very professional.

Best doctors friendly staff. Love this place

Horrible experience . I have been trying to resolve an undisclosed bill with this office for months. I went for an annual check up and then received a lab bill for the bloodwork. Aside from this - that blood draw took ~6 attempts by two separate people. I was in visible pain. After expressing my concerns later - the office manager told me I should have essentially managed myself and told them to stop. Further an OBGYN visit was horrific . Dr. Radha Syed lacks basic empathy, and has a disturbing bedside manner. It was one of the worst experiences of my life. She wrote down vitamins to help with an issue on a paper towel. Truly a horrible experience and I am appalled. They have still not followed up on the lab bill. Do not go here.

Dr Radha Syed is unprofessional, rude, lacks empathy. She treats patients with no respect and has a disgusting outlook on women’s health and poor bedside manner. She refers, doesn’t explain and is dismissive. Further - the clinic is non-transparent - does not care about patients. Attempted to draw my blood 6 x in visible pain and continued to attempt - then was send a lab bill for this “annual check up” blood work from an outside lab.

A one stop shop- great for Medicaid or Medicare users- or those on disability, who need complex and interwoven care. The amount of professionals and different specialists that are included in this ‘clinic’ is more like the ‘hospital’ of doctors appointments- I can see a cardiologist, neurologist, pcp, eye doctor, dentist, gyno, psych, therapist- and literally so much more- just through this one place of healing and health. The staff is friendly, and comforting, and very diverse. There is many who speak other languages- I believe many of the staff and clinicians are Eastern European, I’m not sure the affiliation, but they are compassionate and direct. You’re also able to take your health into your own hands with such a large network of specialists. For instance- I saw the only available doctor that was on that week for a time my PCP was on vacation, after being ill for months and being pumped with antibiotics over and over from my local urgent care a few blocks away- I was too ill to get to Century, until I had had enough. I was able to take the blood tests, and ultrasounds (done in house) and even though her first instinct wasn’t automatically that I may be suffering from an autoimmune disorder or illness, after receiving all those tests and exams in the variety she provided, I was able to move to a rheumatologist and get more answers, immediately. I am now on a much more rigorous path of healing from complex PTSD and autoimmune disorders, and what has come along with both. Highly recommend, and as always- be your own advocate and make sure to go into any appointment prepared to speak your truth and ask the questions you need to feel comfortable in whatever next steps are recommended! :)

Excellent service patience, genuine,gentle very understanding a that very warm smile that melt into your heart ❤️

So far it’s been 3 years and I feel safe at this office. The whole staff is respectful and fast. Customer service has been wonderful. I haven’t had one issue to complain about. The bathrooms are clean. Waiting room space is tight however the design makes the seating space comfortable. My Dr. is the best. I truly appreciate her. 🥰👍🏾👍🏾 Most of the doctors are from Russia and the surrounding countries speaking the same languages. The staff is a mix of ethnicities which makes me feel comfortable and safe. All of the staff come to work to do their jobs with serious intentions of executing each patients needs with precision.🥰👍🏾👍🏾😍 Honestly This office is the only dr office I’ve been happy to go visit in years!!! I hope I can feel the same way in years to come bc the staff and customer service will to be continue to be done with integrity..👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾

I recently had what will be my last appointment at CMDC at Livingston after seeing the same primary care physician for approximately seven years. I will not mention the doctor’s name, but she is a very popular physician at this location. Unfortunately, my experience at this appointment left me extremely disappointed and frustrated. My appointment was scheduled for 8:30 a.m. I arrived at approximately 8:25 a.m. and was the first patient to sign the clipboard. The doctor arrived around 8:45 a.m. and gave a general “Good morning” to the lobby but did not make eye contact or personally acknowledge the patients who were waiting. I was called in around 9:00 a.m. My vitals were taken, and that process was completed by approximately 9:05 a.m. I was then left sitting in the examination room for approximately 45 minutes waiting for the doctor. During that entire time, no one came into the room to acknowledge the delay, apologize, or simply say, “The doctor will be with you shortly.” Nothing. I sat on the examination table watching staff members repeatedly walk past the room and look in, yet no one took a moment to communicate with me. When the doctor finally came in, she was smiling and apologized. By that point, however, I was understandably upset, and I expressed how I felt. I asked her to refill my prescription and explained that, after years of experiencing similar issues, I no longer felt valued or respected as a patient. Too often, the experience at this clinic has made me feel as though patients are being moved through like cattle—as if we are simply another dollar rather than individuals whose time and concerns matter. What was particularly troubling was being told that patients are not necessarily seen according to their appointment times. If that is the case, I have to ask: What is the purpose of scheduling appointments? Patients arrange their work schedules, transportation, family responsibilities, and other obligations around the appointment times they are given. Our time should also be respected. Another ongoing concern over the years has been the lack of preparation before my appointments. I have repeatedly felt that my medical notes and history were not reviewed before the doctor entered the room. On more than one occasion, including this visit, I have had to remind the doctor about medications she previously prescribed to me. After seven years as a patient, I find this particularly disappointing. I understand that medical offices can become busy and that unexpected delays happen. My concern is not simply that I had to wait. It is the lack of communication, acknowledgment, preparation, and respect for the patient’s time. Please do better. Patients deserve to be acknowledged. We deserve communication when there are significant delays. We deserve providers who are prepared when they enter the examination room. Most importantly, we deserve to be treated with dignity and respect. We are not cattle, and we are more than a dollar. We are patients and people whose time, health, and concerns matter